TheDressOutlet.comReviews of thedressoutlet.com

My dress was purchased to wear to my son’s wedding. It is absolutely beautiful and very well made. The fit was almost perfect. I am 5’7” and it just needed to be shortened less than 2 inches and if I could have worn a slightly higher heel it would not have needed any aterations. My only note or concern is that it is not stated in the on-line description that the dress is not to be washed or dry cleaned and of course my dress needs to be cleaned. I’ll take the risk and have it dry cleaned. Yes, I would definitely recommend this dress EVA Fashion - Long Off the Shoulder Mother of the Bride Dress. Yes, I would purchase from The Dress Outlet again. Any first time buyers should be aware return time is short and do not cut the red clip off before you try your new dress on just on case you need to exchange or return the item.

The dresses are ok and the sizes perfect

Needed a dress, didn’t have time to go shopping. Went online and found The Dress Outlet. Picked a dress, received it the day before the event. The shipping was fast, the price was great and the fit was ok. Saved me from spending hours shopping and trying stuff on and gave me something glamorous (received tons of compliments!), inexpensive and great quality. I shopped there again recently and ended up purchasing a few $13 (yes, $13!!) dresses to donate to organizations that provide fancy outfits for girls who are going to prom or parties or graduations and cannot afford. Thank you!

The dress was lovely, as pictured, and of good quality.

The dress made me feel beautiful even thought i am a large size. The staff and the ease of ordering and delivery made my event wounderful thank you

The WORST company I’ve ever purchased from. They are thieves and take your money. Even when returning a dress I purchased I have NEVER received any form of refund.

Horrible customer service. They take so long to respond to emails, they never pick up their phone and they don’t call back. They charge restocking fee and won’t send you your money back they only provide store credit even if it’s their fault they don’t have the dresses they advertise on the website. My daughter had to get another dress from elsewhere at the eleventh hour smh! NEVER AGAIN! DO NOT BUY FROM HERE!

11, June 2025 Update by Diana M. - after back and forth emails, and providing The Dress Outlet documentation of the expenses I incurred including shipping to return the items to them, they refunded me about 2/3 of my total costs. Given their refund policy, including stocking costs and return shipping, I think this was a reasonable solution. I had returned the items purchased, which had been tried on but not worn, in their original packaging and provided a UPS tracking number for the return. However, I had no guarantee that I would receive any compensation so it was a risk to return the items. An alternative would have been trying to recoup some of my costs through reselling the items. The products were lovely, well-made, and well packaged but I would not choose to buy from The Dress Outlet again simply because there is no way to try on and return items, if necessary, without significant cost and hassle Original post: Quality products, well-packaged but sizing varies and their return policy is HORRIBLE so watch out if you want to buy more than one size of the same outfit to see which fits best. TERRIBLE customer service and short-time frame policy for returns or exchanges. Only buy here if you are POSITIVE that you will keep the product. Returns are costly. I'm out the garments I returned, the shipping cost to return them, AND the original cost. I lost over $200 trying to buy from this company with nothing to show for it. Never again!