The Company StoreFor over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
The Company Store (thecompanystore.com) has 454 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Decoration & Interior · New Jersey, New Jersey
Excellent
Decoration & Interior · Somerset, New Jersey
Excellent
Decoration & Interior · Dayton, New Jersey
Great
Decoration & Interior · East Rutherford, New Jersey
Great
454 approved reviews, newest moderated first
Richard R V.
it came on time announved and in good shape. i needed this item (down duvet) right away.
Response from The Company StoreDec 17, 2025
Hi. We’re so glad to hear that your down duvet arrived on time and in great condition! It’s wonderful to know it arrived when you needed it most, and we appreciate you sharing your positive experience.
Vicki S.
I only received the packages today, 12/13, and not as I’d been notified, that they would come yesterday.
Response from The Company StoreDec 17, 2025
Hi. Thank you for sharing your experience with us. We sincerely apologize for the delay in your delivery and for any inconvenience it caused. We understand how frustrating it can be when packages arrive later than expected, and we appreciate your patience. We’re glad to hear your order has now arrived, and we hope you enjoy your items. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
Susan E.
I like the quality of the towels I ordered and the quick delivery. However I did not receive the gift bag I ordered. I am still hoping to receive it before Christmas, as the towels are planned as gifts.
Response from The Company StoreDec 17, 2025
Hi. Thank you for sharing your experience with us. We’re delighted to hear that you’re enjoying the quality of your towels and that they arrived quickly! We sincerely apologize for the missing gift bag and understand how disappointing this can be. To ensure this is promptly resolved, we will be reaching out to you directly for more information so we can address your concern and provide a satisfactory solution.
C C.
I recently ordered towels that needed to be exchanged for a higher quality option. Unfortunately, the company does not allow exchanges, so I had to return the original order and place a new one separately. The return package took 6 days to reach them, and now I’ve been told it will take another 10–15 days to apply the credit to my card. That means waiting close to three weeks for a simple refund. This turnaround time feels excessive compared to industry standards, where refunds are typically processed within just a few business days of receipt. Update They did reach out and credit my card after I re-contacted them asking where the refund was. However, they then deducted $54 as a return fee off my order total of $180. I contacted them again and said they made a mistake and it should’ve only been $13 and they will send me a refund for over charging me the fees associated with the return. Seems to me like a lot of issues with just one order.
Response from The Company StoreDec 17, 2025
Hi. We sincerely apologize for the inconvenience and frustration you’ve experienced with your return and refund, and we truly understand how disappointing it can be to wait for a credit. We recognize that the process has taken longer than expected, and we appreciate your patience as we work to resolve this matter. To ensure we address your concerns thoroughly and provide the best possible solution, we will be reaching out to you directly for more information so we can assist promptly and make this right.
Kathleen P.
Your website is user-friendly. Price was fair. The mattress pad is the most comfortable and best quality one that I’ve ever purchased.
Response from The Company StoreDec 17, 2025
Hi. We’re thrilled to hear that you found our website easy to use and that you’re enjoying your mattress pad! It’s wonderful to know it’s the most comfortable and highest-quality one you’ve ever purchased. Thank you for sharing your positive experience—we truly appreciate your feedback!
Karl H.
Ease of website, sales pricing that makes it more affordable and the sheets and duvet cover wonderful!!
Response from The Company StoreDec 17, 2025
Hi. We’re delighted to hear that you found our website easy to navigate and enjoyed our sales pricing! It’s wonderful to know that your sheets and duvet cover are exceeding your expectations. Thank you for sharing your positive experience—we truly appreciate your feedback!
Delighted Customer in N.
The company store has stunning sheets of high quality. But the experience of getting a refund is terrible. Item was received on Dec 2nd and despite the FAQ saying refund would be processed in 3-5 biz days... rep said it was not processed. He proceeded it on 12/11 and told me I might get refund in 5-7 biz days. Ridiculous - awful experience. Spent $500+ on merchandise and will never purchase again After multiple chats and calls and emails, refund was finally released to PayPal on 12/11/2025. Exhausting and Lousy experience.
Response from The Company StoreDec 17, 2025
Hi. Thank you for sharing your experience with us. We sincerely apologize for the frustration and exhaustion you experienced with your refund, and we completely understand how upsetting this must have been, especially after multiple attempts to resolve the issue. Typically, we allow our warehouse 3–5 business days to process refunds, but during the holiday season, our volume is much higher, which can sometimes result in longer processing times. Once a refund is processed, it can take an additional 3–5 business days for the funds to return to the original form of payment, depending on the financial institution. We truly appreciate your patience as our team works as quickly as possible to credit orders, and we’re grateful for your feedback, as it helps us continue improving our processes and communication.
Catskill K.
The sheets, which I hand washed prior to using, are soft and warm. The holly w/berries pattern is just right for snowy New England nights. I haven’t tried the bath towel yet, but it feels soft and the dark blue is what I wanted.
Response from The Company StoreDec 17, 2025
Hi. We’re so glad to hear that you’re enjoying your sheets and love the Holly with Berries pattern—it sounds perfect for cozy New England nights! It’s also wonderful to hear that the bath towel meets your expectations in softness and color. Thank you for sharing your positive experience—we truly appreciate your feedback!