The Company Store Reviews | Read Customer Reviews of thecompanystore.com

The Company Store Reviews | Read Customer Reviews of thecompanystore.com

The Company Store reviews

454 approved reviews, newest moderated first

Therese
Jan 27, 2026
My new favorite store!
I had a hard time finding a quilt to match my guest room colors until I discovered your store. I can’t express how much I LOVE the one I bought! All of the colors (red, blue, white and dark yellow) match perfectly! The quilt is soooo soft. I keep going into the room to look at it LOL! I will definitely buy from you again and recommend you to others.
Response from The Company StoreJan 28, 2026
Hi. Thank you for sharing your wonderful experience! We’re thrilled that you found the perfect quilt for your guest room and that the colors matched exactly as you hoped. It’s so great to hear how much you love the softness and beauty of your new quilt. We truly appreciate your kind words, your recommendation, and your continued support, and we look forward to helping you find more pieces you’ll love in the future.
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Carolyn U.
Jan 27, 2026
The towels lost so much volume the…
The towels lost so much volume the first time I washed them.
Response from The Company StoreFeb 4, 2026
Hi. Thank you for sharing your feedback with us. We’re sorry to hear about your experience with the towels and appreciate you bringing this to our attention. We did attempt to obtain additional information to better assist you; however, unfortunately, we did not receive a response to our request. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
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Jackie P.
Jan 25, 2026
Order arrived on time in spite of my mistake!
The sheets arrived on time despite my mistake in originally ordering the wrong size. Shortly after I originally placed the order, I checked it to make sure that I had ordered the correct size. I hadn't so I called the help line and changed the size. The process went extremely easily and the package arrived on time. Great job, Company Store!
Response from The Company StoreJan 28, 2026
Hi. Thank you for sharing your experience! We’re delighted to hear that adjusting your order was easy and that your sheets arrived on time despite the initial size mix-up. It’s wonderful to know that our team could assist you promptly and make the process smooth. We truly appreciate your kind words and are so glad your experience with The Company Store was a positive one.
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Michele
Jan 24, 2026
The cocktail napkins are so darn cute
The cocktail napkins are so darn cute! The website was easy to navigate, the order arrived when promised, and the product is adorable.
Response from The Company StoreJan 28, 2026
Hi. Thank you for sharing your feedback! We’re so glad to hear that the cocktail napkins are a hit and that your shopping experience was smooth from start to finish. It’s wonderful to know the order arrived as promised and that you love the product—we truly appreciate your kind words and support.
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Victoria A.
Jan 24, 2026
There was a sweet sale after Christmas…
There was a sweet sale after Christmas and before the cold weather set in, so receiving these flannels was welcome! Easy to order, fast shipment, order correct -- what's not to love about the Company Store?
Response from The Company StoreJan 28, 2026
Hi. Thank you for sharing your experience! We’re so glad the flannels arrived quickly and just in time to enjoy, and that your order was correct and easy to place. It’s wonderful to hear how much you love shopping with The Company Store—we truly appreciate your support and kind words.
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Tammy C.
Jan 23, 2026
Fast Delivery - Awesome Blanket
Delivery was fast. The blanket is awesome and just what I've been looking for - extra thick, furry and cozy. At a great price too when on sale!
Response from The Company StoreJan 28, 2026
Hi. Thank you for sharing your feedback! We’re thrilled to hear that your blanket arrived quickly and is exactly what you were looking for—extra thick, furry, and cozy. It’s wonderful to know you also enjoyed the sale pricing, and we truly appreciate your support and kind words.
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Andrea G E.
Jan 22, 2026
The mattress pad came so quickly after…
The mattress pad came so quickly after I ordered it! What a great surprise. As always, the box was solid and nicely packed. The mattress pad is fabulous - worth every penny. Love it.
Response from The Company StoreJan 28, 2026
Hi. Thank you for sharing your experience! We’re so glad your mattress pad arrived quickly and in perfect condition, and that it exceeded your expectations. It’s wonderful to hear how much you love it, and we truly appreciate your continued support and kind words.
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Kirsty R.
Jan 22, 2026
I ordered a full linen sheet set Nov
I ordered a full linen sheet set Nov. 9 and it was missing a flat sheet. I contacted support, they said a replacement was available and submitted the order. I checked the order a couple weeks later and they had cancelled the order for no reason. I contacted support again and the resubmitted the order. It is January 22 and I still have not received a flat sheet.
Response from The Company StoreFeb 4, 2026
Hi. Thank you for taking the time to share your concerns with us. We’re very sorry for the frustration and inconvenience you experienced while trying to receive the missing flat sheet, and we truly appreciate your patience throughout this process. After reviewing your account, we can see that your most recent replacement order was delivered on 1/26, and it appears that your concerns have now been resolved by our Customer Care Team. If there is anything further we can assist with, please don’t hesitate to reach out.
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