The CareMDReviews of thecaremd.com

I was able to get treatment quickly and easily. I have used Care MD many times and will continue to use them as this is a very quick and reliable health service. Thank you.

I signed up with careMD for antibiotics to address a tooth infection. After 6 hrs still no prescription and was asked to be patient. After 8 hrs still nothing and it was now the end of day. I had to ask multiple times for a refund as the customer service rep kept asking me to be patient rather than refund me the money. They then finally told me they processed my refund but only after I got upset and insisted. Then I asked for a email receipt and was ignored. I was told it would arrive 5-7 business days because of the banks but they ignored my questioning not receiving proof of refund. Now it is the 26th and not only have I still not recieved my refund but they ignored my inquiries until I threatened to post the thread. Now they are stalling again saying they are looking into it and will get back to me. Still no refund, still no receipt of refund.

Lousy experience. I went through the whole process of my consultation and what not and I understood they had a huge demand and orders. They said it could be up to 4 to 6hrs. It came around to 3pm, nothing, they said try again in a hour or 2, nothing. Then they said try at the end of the day at the pharmacy and nothing and said it should be there first thing in the morning. Next day came and it's still the same nothing. I was having to call to see if the order went through and came up with nothing. I got frustrated and used CallOnDoc online services, and got my medicine within a hour. CareMD is terrible!

I would give less however there is no way to. I put in my request 1:30pm PST and 8hrs later they were closed for the night and now movement on my case. I sent an email and the next morning at 6:10am PST. Of course my pharmacy has not received any notification from this company on an RX. I have contacted my pharmacy 3 times and emailed numerous emails to CareMD about this issue. I keep getting a canned check with a real person on the pharmacy and we will try to re-send the RX if they do not have a record. it is now 4hrs later and still no resolution and now they want me to provide another pharmacy because their provider is busy and can not call the Rx into my pharmacy. THIS IS A SCAM. DO NOT USE CAREMD. THEY ARE THEIVES.

Did not receive my prescription in the 2 hours they advertise. Once I was tired of waiting and tried to contact them via phone and chat. The phone number says nobody available and offers a number to text. The Chat feature didn't respond either. I did finally get a response via email and low and behold my script was then filled AFTER I requested to cancel due to poor service. So of course now they are stating they cannot cancel because the script was sent. THIEVES!!!!!!

quick response, excellent service...

Thanks! I appreciate the fast professional service!!

Don’t use them!! They gave me the run around for 3 days and never even sent my prescription to the pharmacy. Then they refused a refund until I threatened legal action. I could have ended up with a kidney infection as a result of their negligence. They should have should have their license revoked. Edit: regarding the person who said “Don’t buy the negative reviews.” Believe me they got lucky. I checked out BBB to file a complaint and there are TONS of complaints that say the same thing. This company is a win some/ lose some scenario and when your dealing with people’s health and medication, that’s not good enough. There are other telehealth companies that are far more reliable and won’t put your health at risk. This company is a class action waiting to happen.