Isabelle
Unauthorized Auto Renewal - Don't Subscribe
Don't subscribe. As others have written, there's an issue with Bloom's email system, which does not notify of auto-renewal & will charge you without notice. I was unable to log into my account for months due to a technical issue & have now been charged for a second year of a service I don't use without my consent. For a platform with a bad user experience that's difficult to navigate, it's simply not worth it. Even when you're not being charged hundreds of dollars without consent
Response from The Bloom MethodAug 25, 2021
Hi Isabelle - thank you for your review. It is to our understanding and according to our records that our Tech Support team was able to assist you in getting logged into your account. We never heard back from you in regard to still having any issues in accessing. All subscriptions are set for auto-renewal and these Terms & Conditions are agreed to when subscribing into the platform. We work very hard to make these policies, of auto-renewal, very transparent across the platform by listing them on the subscription sign-up page, in our FAQs as well as having the subscriber agree to them when signing up. Also, as a courtesy, we send out an annual renewal reminder email for our annual subscribers. We have provided confirmation in sending them to your email address that you subscribed in with. Please know that if you have any questions in regard to your account, at any point in your time with us, you can always email us at [email protected] and we are always happy to help!




