Salman R.
ACCESS ISSUE POOR SUPPORT
I registered to coach through a Facebook app. I paid the monthly subscription free and was expecting to recieve some instructions from the coach on how to access my application with login details. Anyways I downloaded the app and tried using the email that I registered with and still coach is asking me for fee payment that has already paid. I wrote to customer service and have not received any response either. This is very unprofessional service. Salman
Response from The Coach: Sexual Wellness, Supplements & Kegel appJun 4, 2025
Hello, Salman! We’re very sorry that you encountered a problem right at the start of using the app. Unfortunately, we can’t locate your request by name alone, and you didn’t specify which email you used — that’s why we haven’t been able to help yet. Please rest assured that we respond to all support requests within 24 hours (usually much faster). Kindly email us again at [email protected] and include “Trustpilot” in the subject line. We’ll resolve everything as quickly as possible. Looking forward to your message!


