TalkspaceReviews of talkspace.com

Warning for anyone thinking of using this service. I tried it twice. 2 awful experiences 😪 First time, I had an insurance gap. i used their messaging app. Paid monthly. It was a bot or no one available. I had to repeat myself so many times! I left more stressed than when I signed on for anxiety. Tried cancelling their monthly fee. You get charged for 2 months. Second time, I have good insurance, my company listed it to use for stress reduction, had a $0 copay, and did not realize it was the same company who ripped me off once before. I signed up fully covered. Had Covid. Talkspace was not first on my mind with all of the meds taken. I canceled as soon as I remembered the appointment. I was charged. 2nd appointment, they had computer glitches IT issues with their app. I tried to sign in, but couldn't. They charged me $$$ & are harassing me daily by email and text to get it. As a woman, i refuse to see a man I never met while laying in bed in my pajamas ill. Computer issues are your problems, not mine. Sorry, Talkspace!!!! You are fired and I will warn as many people as I can! If you use their bot services, beware: don't work night shift have insomnia Have money issues Have anxiety or PTSD Catch Covid, flu, heart attack, stroke, etc or have an type of emergency. Note: I cannot rate a therapist because in both subscriptions, I never met one!!!! You will pay. It is not set up for individuals who have a life. Companies should stop pretending like this is s helpful resource for their employees. It is not. Talkspace adds stress!!!

What a horrible experience. LPC Jennifer Banks was unaware it was a message session, she was unaware of any background prior to the session, she was completely unprepared, then abandoned the patient. Unprofessional, a waste of time, made things worse, Talkspace has not resolved our complaint for 23 days and still sending us a bill.

I appreciate the pace that my counselor took me on through my sessions. Our connections were never fully in sync each time, but that was minor. I do wish I had more time through my employment insurer, but it has been an insightful journey.

My therapist is understanding. Get along great. Timing works with my schedule

I really enjoyed the ease of finding and connecting with my therapist. However, I am knocking some points off due to the technical challenges I face while I am talking to my therapist. For instance, oftentimes the website/app crashes in the middle of sessions and when I log back in either the sound or the camera is messed up.

Michael has been amazing an a true resource of understanding and perspective. I have enjoyed working with him over the past few years.

Absolutely love the convenience of meeting remotely and having the autonomy to choose a provider based on my preferences. This is by far the best experience I've ever had with a counselor.

I don't believe TalkSpace replaces in-Person interactions. But it is convenient, and helpful.