Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

Directions Website

Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Mental Health, New York

Stop Drinking Expert
Mental Health · New York, New York
Excellent
1,501 reviews
1,501
SocialSelf
Mental Health · Albany, New York
Excellent
102 reviews
102
Sandy Ames Hypnotherapy
Mental Health · Ny, New York
Excellent
19 reviews
19
Mindful Living, LCSW
Mental Health · Yonkers, New York
Excellent
7 reviews
7

Directions Write a review

Talkspace reviews

2,359 approved reviews, newest moderated first

Talkspace M.
Feb 24, 2026
Great
Takes away any excuses to meet with a counselor
Response from TalkspaceFeb 24, 2026
We appreciate your feedback and regret that our services have not met your expectations. We'll use your comments to improve our services.
Report
Caitlin K.
Feb 24, 2026
Therapy made simple!
I was lucky to connect really well with my therapist, Victoria, right at the start. I have been able to cover more ground with her thanks to the messaging session that keeps us connected between our talk sessions. Scheduling is always easy. I've had a few hiccups with audio, having lost connection if someone tries to call me during a session. But I think the tech issues are solvable with the correct phone settings. I've really enjoyed the format overall and my therapist is excellent.
Response from TalkspaceFeb 24, 2026
We're happy to hear that you connected well with your therapist and appreciate the messaging sessions. We're also glad scheduling is easy for you. We apologize for the audio issues and suggest checking your phone settings. Thank you for your feedback.
Report
John L.
Feb 23, 2026
Excellent Therapy
Dr. Kermari asks very insightful and probing questions that are helpful to me.
Response from TalkspaceFeb 24, 2026
We appreciate you sharing your experience. We're happy to hear that the questions are helpful and insightful for you. Thank you!
Report
Dyson U.
Feb 23, 2026
Excellent feedback and ongoing support
Excellent feedback and ongoing support. Thrilled to see actual results and couldn’t ask for a better experience. Many thanks!
Response from TalkspaceFeb 24, 2026
We're so glad to hear that you're seeing results and are happy with the support you've received! We appreciate you sharing your positive experience with us.
Report
Mason M.
Feb 23, 2026
My therapist
My therapist
Response from TalkspaceFeb 24, 2026
Thank you for your feedback. We're truly happy to hear you have built a great connection with your provider.
Report
Anne B.
Feb 23, 2026
My new therapist is just what I needed…
My new therapist is just what I needed and makes me feel knowledgeable and that my opinion matters. She makes it feel like I'm talking to an old friend who can see things objectively and advise using her vast array of education and experience.
Response from TalkspaceFeb 24, 2026
We're so glad to hear that your therapist is a great fit! It's wonderful that you feel heard and that her expertise provides valuable guidance. Thanks for sharing your positive experience!
Report
Talkspace M.
Feb 23, 2026
Having a nice experience with the service
Was paired with a great therapist right out of the gate. She listens, she suggests. We’re still getting to know each other but I’m having a nice experience
Response from TalkspaceFeb 24, 2026
We're happy to hear that you're having a nice experience and connecting well with your therapist. Thank you for sharing your positive feedback with us!
Report
Anasa D.
Feb 23, 2026
I’ve been using Talkspace for about 3…
I’ve been using Talkspace for about 3 years now, and they have some excellent therapist. The site is easy to use. They have provider who have open schedules which is really good for me because I may need late evening sessions. I found the perfect provider that can see me late evenings. It’s amazing.
Response from TalkspaceFeb 24, 2026
We're happy to hear that you've had a great experience with our platform over the past three years! It's wonderful that you find our site easy to use and that you’ve found a provider whose availability meets your needs. Thank you for sharing.
Report