Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

William D.
Apr 7, 2026
My therapist is a brain interpreter
My therapist knows how to explain back to me what I say that I understand in parts in a way that I can understand as a whole because of the way my mind is and the way my brain thinks. My therapist is basically an interpreter for each of the parts of my thought to help them become whole.
Response from TalkspaceApr 8, 2026
We're so happy to hear that your therapist can translate your thoughts effectively. It's wonderful that they help you understand yourself better! Thanks for sharing.
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Heather I.
Apr 7, 2026
My counselor is amazing and I truly…
My counselor is amazing and I truly feel like takes interest in helping. She listens, and also helps with possible resolution. I couldn’t have found a better match!
Response from TalkspaceApr 8, 2026
We're happy to hear that your counselor is amazing and takes an interest in helping you. We appreciate you sharing that she listens and helps with possible resolutions; we're glad you found a great match!
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Anonymous
Apr 7, 2026
My therapist is great
My therapist is great. She is my only experience with talkspace.
Response from TalkspaceApr 8, 2026
We're happy to hear that you are having a great experience with your therapist! Thank you for sharing your positive feedback with us.
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Talkspace M.
Apr 7, 2026
Great but calendar needs some love and…
Great but calendar needs some love and updating! Would be great to see the appointments booked, that way we don’t double book. Also a pop up saying “you have an appointment already booked, are you sure” would be nice.
Response from TalkspaceApr 8, 2026
We're glad you find our services great! We appreciate your feedback about the calendar. We'll consider your suggestions to prevent double bookings and improve the user experience.
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Talkspace M.
Apr 7, 2026
Pretty decent app
Pretty good app, not accurate with availability and doesn’t follow up with confirmation on if my therapist has confirmed but still generates that the session was booked. It’s lead to a few sessions not happening.
Response from TalkspaceApr 8, 2026
We appreciate your feedback. We're sorry the availability and confirmation process caused issues, leading to missed sessions. We'll investigate these concerns to improve our app's accuracy.
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Melinda
Apr 7, 2026
Love Talkspace
Love Talkspace! Very helpful!!
Response from TalkspaceApr 8, 2026
We're so glad Talkspace is very helpful for you! Thank you for sharing your positive experience with us.
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Talkspace M.
Apr 7, 2026
My therapist has taught me so much…
My therapist has taught me so much about myself and how to handle not only conflict mentally but also how to manage my anxiety and stress in a more healthy manner.
Response from TalkspaceApr 8, 2026
We're happy to hear that your therapist has helped you gain valuable insights and develop healthier coping strategies for conflict, anxiety, and stress management.
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Kristopher K.
Apr 7, 2026
My therapist Tim has been really nice…
My therapist Tim has been really nice and helping me cope with my problems. He listens and understands and then relates. I would recommend him 1000x times. When I can’t find an appointment slot that meets my schedule he opens up his weekends for me.
Response from TalkspaceApr 8, 2026
We're happy to hear that you've had such a positive and helpful experience. It's wonderful to know that you feel heard and supported, and we appreciate your high recommendation. Thank you for sharing your feedback.
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