Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Raj K.
Apr 28, 2025
My therapist is top class but Talkspace platform is not friendly
My therapist is top class, he is perfect! 5 stars to him. However, Talkspace platform itself is very unfriendly. My company has a firewall that blocks calls from it. I have to disconnect WiFi and use 5G to take the calls. No one from Talkspace customer support helped with this issue.
Response from TalkspaceApr 30, 2025
We appreciate your feedback and are glad to hear you're happy with your therapist. We understand your frustration with the platform's limitations and the challenges you've faced with our customer support. We strive to provide a seamless experience for all users and are committed to improving our platform's accessibility. We value your feedback and will use it to enhance our services. Please contact us at [email protected] and we are happy to assist you.
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Edwin
Apr 28, 2025
My therapist is very kind
My therapist is very kind. Listens hears and acknowledges the problem with my marriage and with me. Very informative with conversations
Response from TalkspaceApr 30, 2025
We're so happy to hear that you've had a positive experience with your therapist. It's wonderful to know they're providing you with the support and guidance you need. We appreciate you sharing your feedback.
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Talkspace M.
Apr 28, 2025
I was really stuck in a dark place…
I was really stuck in a dark place following my husband’s sudden death. My therapist has helped me to move forward not just with talking but with defined actions. I feel so much better having a plan and it’s helped me to take real steps forward.
Response from TalkspaceApr 30, 2025
We are so glad to hear that you are finding the support you need during this difficult time. It is wonderful that you are able to move forward with your therapist's help. We are proud to be a part of your journey.
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Christine
Apr 28, 2025
Highly recommend adults late dignosed with Autism & ADHD
Christina is a very good at listening. She helps me think threw steps and teaching me how to set goals and action steps. She is very personable
Response from TalkspaceApr 30, 2025
Thank you for your feedback.We're delighted to hear about your positive experience with Christina. It's wonderful to know she was able to provide you with the support and guidance you needed to set goals and take action. We appreciate your kind words and will share your feedback with her.
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Talkspace M.
Apr 28, 2025
Wish I’d found it sooner
First off finding time to get therapy has been the best part of this! My busy schedule hasn’t previously made this possible. My therapist is great, experienced and is working me through exactly what I need. My insurance covers it at normal in network rates!
Response from TalkspaceApr 30, 2025
We are so glad to hear that you are finding therapy beneficial and that your therapist is a good fit for you. We understand how difficult it can be to find the time to prioritize your mental health, and we are happy that you are able to make it work. We are also pleased that your insurance is covering your sessions at the expected rate.
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Talkspace M.
Apr 28, 2025
Ok more talk for me
Ok I'm trying to find goal
Response from TalkspaceApr 30, 2025
We appreciate your feedback. We're always striving to improve our services and make it easier for our customers to achieve their goals.
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Talkspace M.
Apr 28, 2025
Truly simple and effective…
I was able to look through a directory of many therapists and find one that seemed to handle my needs
Response from TalkspaceApr 30, 2025
Thank you for your feedback.We're so glad to hear that you found a therapist who meets your needs. We hope you have a positive experience.
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Talkspace M.
Apr 28, 2025
My review
Talkspace has been generally helpful to me in giving me access to someone to talk to and hopefully improve my life over these past couple months
Response from TalkspaceApr 30, 2025
We are so glad to hear that Talkspace has been helpful for you. We are committed to providing our users with access to mental health support and resources. We appreciate your feedback and are always working to improve our services.
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