Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Jen
Nov 18, 2025
Elizabeth is wonderful!!
Elizabeth is wonderful!!! She has helped me so much.
Response from TalkspaceNov 19, 2025
We are so happy to hear that she has been such a great help to you! Thank you for sharing.
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Customer
Nov 18, 2025
I really like the remote option and…
I really like the remote option and that you take my EAP. The therapist really gets me and I like the methods she uses to help me.
Response from TalkspaceNov 19, 2025
We're happy to hear that you are enjoying the remote option and that we accept your EAP. It's great to know the therapist's methods are helpful to you.
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Lillie W.
Nov 18, 2025
Excellent Therapist Who Truly Listens and Empowers…
I’ve had a wonderful experience working with Kurt. He creates a safe, supportive space where I feel heard and understood. His approach is practical and compassionate—he doesn’t just listen; he provides effective tools that help me manage anxiety and navigate the challenges of dealing with a narcissistic ex-partner. Every session leaves me feeling more confident and equipped to handle life’s stressors. I highly recommend him to anyone looking for a therapist who truly cares and empowers their clients.
Response from TalkspaceNov 19, 2025
We're happy to hear that your experience has been so positive. It's wonderful to know you feel safe, heard, and understood. We appreciate you highlighting the practical and compassionate approach, and we're glad you feel more confident and equipped. Thank you for your recommendation!
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Talkspace M.
Nov 18, 2025
Too many delays in between…
Too many delays in between appointments, hard to schedule at a reasonable time. Not getting the help I really need 'now'.
Response from TalkspaceNov 19, 2025
We appreciate you sharing your concerns regarding scheduling difficulties and delays. We're sorry to hear that you're not getting the timely support needed and will review our appointment process. Please reach out to [email protected] and we will be happy to assist you.
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Talkspace M.
Nov 18, 2025
Easy to navigate
Easy to navigate. My therapist is very nice and helpful
Response from TalkspaceNov 19, 2025
We're happy to hear that our platform is easy to use and your therapist is helpful. Thank you for your positive feedback.
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Jose R.
Nov 18, 2025
My therapist Jason Francis makes it easy to talk
My therapist Jason Francis makes it easy to speak giving feedback as we talk. Made me feel that I can speak normally and not as a professional. This does make a big difference when trying to open up to a stranger
Response from TalkspaceNov 19, 2025
We're happy to hear that you felt comfortable sharing and that the conversational style helped you open up. Thank you for your positive feedback; it means a lot to us.
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Talkspace M.
Nov 18, 2025
Find the therapist for you!
Matching me up with a therapist that specializes in the issues I am struggling with has been helpful. My current therapist is very goals oriented, which is what I need. The convenience is also very nice.
Response from TalkspaceNov 19, 2025
We're happy to hear that we matched you with a therapist who understands your needs. It's great to know the convenience and goal-oriented approach are beneficial for you. Thanks for your feedback!
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Talkspace M.
Nov 18, 2025
Great therapist match
Great therapist match
Response from TalkspaceNov 19, 2025
We're happy to hear that you've found a therapist well-suited to your needs and that the convenience is beneficial. Thank you for sharing your positive experience with us!
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