TalkiatryReviews of talkiatry.com

I recommend Talkiatry to whomever needs them. The process, website and app are user friendly. My doctor is very attentive and doesn’t rush me. I feel like he actually cares and understands my needs. I have no complaints.

SCAM of a company. Switched from Circle medical to Talkiatry because Talkiatry claimed to be covered by my new insurance and Circle was no longer covered. Talkiatry charged me $440 out of pocket (while Circle which is not covered by my insurance was only going to charge $195 out of pocket) and the total bill was over $700. I was already diagnosed prior, already prescribed. They were literally renewing a prescription. When I contested it they gave me the run around with billing and then said everything was coded properly (I wasn't contesting the coding I was contesting the price). I'll never go back. HORRIBLE.

They company itself is very nice and notify me ,which is crucial for me to remember anything at all, several times when my appt is coming up. Lindsay is a wonderful therapist. She completely understands my probs and meds needed to help. It took quite a while to find the right magic, but she was very patient helping me. Most importantly for me, she doesn't push or prod me to talk about things I'm not comfortable with. I'm an old dog trying a new trick, but certain things are just not going to be talked about and she gets that with me. She does also remind me when I need to get labs, see my PCP, etc. because it takes near death for me to go in. I'm so very grateful for her and the massive amount of help she's given me in the latter 50 years of life.

I made an appointment. When I went to log in, the system didn't work. There was not help or chat on the page. I had to get out and go to a different part of the site. I finally found a phone number and a chat box. I gave them a bunch of personal data. It turns out that no one had turned on my ID. I went back. I logged in again. This is using my phone. I had to give my whole medical history again. I got on about 5 minutes late. The doctor - Dr. Richard McColl - was not there. I waited a half hour and gave up. In the meantime, I went back on my laptop to go thought the website. I had to give a separate, more thorough medical history. I finished that. I checked, and there was still not doctor. An hour after my scheduled call, I received a phone call from Talkiatry. It turns out the doctor just lost track of time. They offered me a time later that day that was not convenient for me. I then tried mutliple days over the following two weeks. He supposedly had nothing available. I don't like doctors that blow off patients or don't show up, particularly for telemedicine appointments. My other doctors have never been more than 10 minutes late for telemedicine visits.

Seeking treatment is hard enough but when I called Talkiatry their friendly customer service helped me get through the process of choosing a psych Dr. The first appointment my Dr really listen to my concerns and how I was feeling. My big thing is being able to trust my Dr and If I. feel comfortable enough to speak about my mental health to the Dr. Calling Talkiatry that day was the best decision I ever made and I am forever grateful to Talkiatry for helping me get the treatment I need.

As any initial patient does, I provided documentation and forms about myself prior to even the first appointment. The first appointment was so long and drawn out that they had to have it continue into a second appointment. It was during the second appointment where I was asked about my medicinal marijuana card and I confirmed that I have one. The "Talkiatrist" then told me that they can't work with me because I have a medicinal marijuana card. They of course didn't notice this information prior to the first or second appointment in my forms so they either didn't bother doing their job and reading my intake forms or gladly and willingly ignored the fact that I had stated which would eliminate me as a candidate. They then sent me a $700 bill for two sessions and included an Additional supportive therapy fee stating they provided "additional medical services ... like supportive psychotherapy, psychoeducation, or Cognitive Behavioral Therapy." None of which was actually administered. Wouldn’t one suppose those are the basic medical services for a place called Talkiatry rather than the additional medical services? This place does not care about patients, they are not considerate, and they are focused on taking as much of your money as possible.

Talkiatry is the absolute worst. After booking the soonest appointment which was 7 days away, I finally got to the appointment day and tried to log in. Their system refused my credentials multiple times. After calling customer service I was finally able to log in. I could not get past the vitals page. I called customer service again to which he told me my iPhone may be the issue and to login on my laptop. He assured me that my provider had been notified of my trouble logging in and would wait. A minute later I received a text saying my appointment was cancelled. I am disgusted and wish I had gone elsewhere. The time wasted can not be recouped.

The physician I met with exhibited behavior that I found to be unprofessional, dismissive, and discriminatory. He repeated or reworded the same questions regarding sensitive topics such as anger issues, drug use, and my family background after I told him that neither of which were an issue. This felt accusatory and invasive rather than clinically appropriate. He requested I take a drug screen as a new guideline but stated that others were not always to do the same. When I asked why I was selected he said he couldnt just take everyone's "word". He then stated he felt threatened by me even though we were thousands of miles away on a telehealth virtual meeting