Lourdes
Happy camper
Was very fast decision and I felt Soo relieved how process was done. Thank you
Response from Support PetsOct 2, 2023
Hello You are most welcome. We are happy to be of assisatnce. Enjoy!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,231 approved reviews, newest moderated first
Lourdes
Was very fast decision and I felt Soo relieved how process was done. Thank you
Response from Support PetsOct 2, 2023
Hello You are most welcome. We are happy to be of assisatnce. Enjoy!
Shaydee
Quick response and ease of process
Response from Support PetsSep 30, 2023
Hello! We are happy to hear that. That's our goal. An easy, fast and safe service! Thanks for your review and for choosing us for your ESA needs
J H.
This process was fast and I got everything done in the timeframe that I needed it.
Response from Support PetsSep 25, 2023
Hello! We're glad to hear our process met your needs efficiently. Enjoy every second with your ESA! Thank you for choosing our services
Randy W.
I was able to rent new place without pet fees and enjoy lower cost of move-in and no monthly expenses for having a pet in home. The company has done everything as described and provided valuable information on their website. I recommend this to anyone who has pets and you will not be disappointed. I wish I knew about this many years ago!
Response from Support PetsSep 25, 2023
Hello! We're thrilled to hear about your positive experience and cost savings! Thank you for recommending us to fellow pet owners. We appreciate your kind words and support!
Christopher R.
They suck...they take forever, they are impossible to reach...getting your product takes 2-3 months at the earliest...their phone customer service is the absolute worst...they charge you one price (usually higher), and then right after you pay they start sending you emails for cheaper rates than what they offered you, and you get those emails daily....3 months now and I still have no products, but I paid in full....avoid this company at all costs. ***Update***10/5/2023 They just responded with a generic blanket answer...they said they could not help me because my review didn't have my personal ID numbers and data inside of it (so they can "look into it")...like I'm going to post my personal info here....SCAM SCAM SCAM!!!...they are not willing to help, and their response to my review should display that for you....they say they are here to help, but they are not...proof is right here...they have done NOTHING...3 months and no product...they say that they respond to every review, then where is my response for my original post on 9/20/2023???...so we know that is also a lie....here, scammers...here is my ID#ESA3691497233...now what's your excuse for not doing your job??? ***Update*** 10/3/2023 I wrote this review nearly 2 weeks ago and still no response or anything they keep promising me over the phone. I have also noticed that they are really good at responding to reviews like within a day or 2 of the original posting...my review was nearly 2 weeks ago and not a damn word from them...everyone says they are here to help, but no help ever actually arrives...no tracking number, no apologies, no refunds, no product, no giving a DAMN, no one reaching out to me,....why should they? Their customers have emotional needs...their customers are more than likely to write off what they paid for to avoid the undue emotional stress this company is giving their customers....so instead of supporting their customers emotional needs, they pray on it...for what?...your hopes that they will deliver is worth just under $200 to you....but to them it's 100% profit, and a complete loss to you...hey, buy it or don't, but don't say you haven't been warned...me on the other hand, I'm dedicating all of my free time for the next 3 months to delivering an onslaught of negative reviews, and destroying what little reputation they can hang on to....toy with me, and you will have a very OCD patient hell bent on bringing your little scam down....SCAM!! SCAM!!! SCAM!!!
Response from Support PetsOct 5, 2023
Hello Our customer support replies every single request that our customers make within 48 hours. Just reply back and communicate with them in order to be assisted, please. Since you did not provide any information for us to check the veracity of that information, we could not confirm it or assist you any further. Again, just continue replying to our customer support and your request will definitely be addressed and a sollution provided. Thank you
Frankly T.
Your work is incredible!!
Response from Support PetsSep 23, 2023
Hello! Thanks for your review! Your satisfaction is our top priority and we are happy to hear that! Thanks for trusting and choosing us
diet C.
I appreciate the help and support To get my pup registered. Easy and quick
Response from Support PetsSep 20, 2023
Hello there! Thanks for your support. We are glad to hear that our services were fast and easy. Your satisfaction is our goal! Enjoy it to the fullest
Stephanie M.
Support Pets took my money but didn't provide the ESA letter in the 24-48 hour time frame promised. I contacted customer service and was told someone would get back to me in 24-48 hours about it. That never happened. I contacted them again to say that I wanted my letter by 9/18 or I would report the credit card charge as fraudulant. Zero response. This is a scam and I reported it as such. UPDATE:10-2-23 .... Only AFTER my negative review was verified (I provided proof of my experience to TrustPilot) did SP get back to me. Too little, too late. I wouldn't trust them even if they offered the ESA letter for free.
Response from Support PetsOct 2, 2023
Hello We are sorry to hear that, but don't worry. Our team is always ready to assist you. We requested your information in orderto assist, but none were provided. Please contact our customer support and a representative will assist you. Thank you