Support PetsReviews of supportpets.com

Response from Support PetsSep 2, 2026

Thanks for your positive review, Tony. We are glad to know that our team was helpful! It is a pleasure to serve.

Response from Support PetsAug 1, 2026

Thank you for your feedback. While we're sorry to hear your housing provider did not accept the documentation, we're glad our Customer Experience team was able to promptly review your concerns and issue a refund. We appreciate the opportunity to assist you and wish you all the best moving forward.

Response from Support PetsApr 18, 2026

We only place calls when a callback has been requested or in relation to an active support case. We do not make unsolicited calls. If you have any questions or concerns, please contact our customer support team via chat or email and we’ll be happy to assist you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

Response from Support PetsApr 4, 2026

Hi there, Carlos! We apologize for any inconveniences. We want to assure you that we will review your document and correct the date promptly. Please contact us directly and a representative will assist you Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

Response from Support PetsMar 28, 2026

Thank you for sharing your thoughts. We’d like to clarify that ESA documentation is primarily intended for housing accommodations under applicable guidelines, and policies regarding public access, travel, and other situations can vary depending on the provider or establishment. All the details are explained on our site, specifically on our Help Center and Q&A's. For that reason, we always recommend checking directly with airlines, hotels, or other establishments regarding their specific policies, as these can differ. We appreciate your feedback and are glad to hear you’ve had a generally positive experience with our service. If you ever have questions, our team is here to help.

Response from Support PetsJan 24, 2026

Thanks for your review We are always working to make it more simple and easy. If you have any issues or questions, just contact our customer support and a representative will guide and assist you: Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

Response from Support PetsDec 30, 2025

Hi there! We are sorry for any inconveniences we might have caused you. But don't worry, if you need assistance please don’t hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

Response from Support PetsNov 29, 2025

Thank you for sharing your concerns, We understand how those details can feel important. The diagnosis is based strictly on the information provided in your questionnaire. If anything needs to be updated or specified more accurately, we can absolutely help revise it. While we don’t offer phone consultations, you do interact with real people. Our support team is available 24/7 and can help clarify anything or adjust your letter as needed. We’re here to make sure your documentation reflects your situation correctly — just reach out anytime and we’ll take care of it.