Brandy R.
Easy to do great customer relations
Easy to do great customer relations
Response from Support PetsOct 13, 2026
It is a pleasure to serve, Brandy! Thanks for trusting and choosing us

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Brandy R.
Easy to do great customer relations
Response from Support PetsOct 13, 2026
It is a pleasure to serve, Brandy! Thanks for trusting and choosing us
Nancy
Tried to cancel when the payment jumped to $142.99. I was told it would be less than $10.00 and was shocked it became a charge of the higher amount. Web site does not allow easy cancelation of service, I have had to dispute the amount with my credit card company. As of today 10/8/2026, Support Pets has given me a full refund. Maybe I just didn't fully understand the options and pricing. I was just completely frustrated that there was not a simple way to cancel the service. Thanks for the resolution.
Response from Support PetsOct 8, 2026
Hi there, thank you for sharing this, and we're sorry about the frustration and surprise with the charge. We do have many different items, bundles and packages with different prices and we'd like to look into what happened and help you directly. Our customer support team is available 24 hours a day, so please send an email to [email protected] or click the "chat" on our website, and we'll be glad to assist you. Count on us!
Lisa L J.
Thank you ! Very efficient
Response from Support PetsOct 5, 2026
It is our pleasure to assist, Lisa! Thanks fur trusting and choosing us for your ESA needs
Nikki G.
I love the all the gear for my support animals
Response from Support PetsOct 3, 2026
Awesome! We are glad that you loved our products, Nikki! Enjoy the best of life with your ESA Thanks for your trust and support
Diana G.
Courteous response and consideration toward the pet's owner concerns.
Response from Support PetsOct 2, 2026
It is a pleasure to serve, Diana! Thank you so much for your trust and support Count on us!
Donna
Paperwork was great. Only problem, registering the tag never went thru. Ordered another one for the other dog, and same problem.
Response from Support PetsOct 1, 2026
Thank you for the review, Donna! We're glad the paperwork was great, and we are so sorry about the tag registration trouble. Please email us at [email protected] or click 'chat' on our website so we can resolve this for both of your dogs right away. Count on us
lucinda C.
I love this it is good
Response from Support PetsOct 1, 2026
Thank you for your feedback, Lucinda! We're happy to hear that you loved our services. Enjoy!
IRENE V.
Great service and value. We are very happy to be able to have our pets with us.,which is a must have. Thank you.
Response from Support PetsOct 1, 2026
That's great! Enjoy every second with your ESA Thanks for trusting and choosing us