Nancy B.
Helpful and easy to follow
The answers from the staff was responded quickly. The information was easy to understand.
The United States Social Security Administration is an independent agency of the US federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits.
Social Security Administration (ssa.gov) has 180 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Investments & Wealth · Fulton, Maryland
Excellent

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180 approved reviews, newest moderated first
Nancy B.
The answers from the staff was responded quickly. The information was easy to understand.
Chrystelmae A.
People in this business should just quit if they don’t like there job. I can’t stand rude disrespectful people for no reason. Waiting 30min is fine but to talk to someone who doesn’t want to help just help everyone and quit.
Bree
Your agent was very rude!
Robert C.
I have a fused spine, bad lower back from scar tissue from a previous surgury that hurts so bad I can't stay in bed for more than a hour and neuropathy in my feet and legs so bad I can't feel my feet. I am 60 years ol and have been paying into social security since I was 16. I must be the wrong color because the workers here in Birmingham keep rejecting my disability claim. I guess people like me are just supposed to keep paying into the system so crackheads can continue to draw money from us. What the workers at SS keep forgetting is that the money is not the government's, it's ours, the citizens that pay in. Hopefully one day soon people will wake up and get rid of the millionaires in power and return our country to us.
L.D.
Social Security system is absolutely incompetent. Not only do they take you out of order and that means that people that came in after you in line get taken before you. Their online system is absolutely impossible to use very incompetent very incompetent.. Lazy government employees
Norma W.
The Social Security office in the state of Kenosha Wisconsin is the worst place I have ever been dealt with and visited I had a hearing here I’m getting phone calls how to do this and how to do that they’re guiding me on different ways with so much papers really overwhelming they look like they don’t even know what there doing on how to do things and how I can be represented by a administrative judge but never told that I needed to be represented by an attorney they go and dismiss my case which I don’t understand why they didn’t inform me that I needed to be represented by An attorney in the beginning this is what I’m talking about they do not help the disability and you sit there and say how I can do a lot of things because people help me do your job that you don’t do You blame the disability for overpayments learn how do your job it’s very unprofessional do to the fact you work for the government lean how to take responsibility for your actions on dirty crap you do you try to cover it up to blame the disability you have Sylvia Gomez Sits in social security office acts like nothing ever even happen she knows what she did why don’t you ask her what she did but yet she gets paid and she still has her job shame on you you make me sick!!!!!
derrick A.
I called to talk to somebody about a particular issue and I was told by that automated system that it would be about 60mins. That time went by and then some with still no answer. A lot of seniors like myself don't use computers or the Internet so we need to interact with people so they need to be more assessable. Instead we are put on hold for hours . If nothing else y'all should call back but in my case it wasn't available.
Kate
So I went on the phone to get my social security card and they said it would be an 120 minute wait I wait 120 minutes and no one answered😡. I'm trying to get my social security card and these people are making it very difficult and it won't end well