Social Security AdministrationReviews of ssa.gov

The social security administration is one of the top agency in my opinion that can ease a individual finanancial difficulties when faced with a life changing event. I had a life changing event 16 years ago and my expierence with the customer service rep that answered my call to the claims rep who I met on the day of my appointment was kind and compassionate. No one individual is perfect, the employees that work with SSA are caring, kind,compassionate, empathetic, and understanding. Everyone expierences may not be the same and while many of us are dealing with health issues and life changing situation can oftentimes be frustrated at how long the wait time can be either on phone or in person visiting an office. What we as the public should remember is that the employees are human and they provide and give each individual their best on any given day. SSA is consitently trying to improve and implement methods to improve the customer expierence.

Dear Sir / Madam: The security staff at the entrance of the building, answered my question! The elvators and the appointment room were very clean and a pleasure to look at! The security person was courteous and answered my question. Ms. Hughes., was courteous informative, patient, friendly, knowledgeable and professional. I needed a change of address and she explained the procedures! Ms. Hughes., was excellent and the meeting did not take a long time. The following is the address for the Social Secuity Adminstration office: 20 South Broadway, Suite 500. Yonkers, New York, 10701. Thank you, Ms. Hughes and Social Security Adminstration and the Social Security Adminstration. Sincerely, Hilda Anaya-Agosto. staff.