Jen
Customer service was terrific
Customer service was terrific. Our loan processor was efficient, communicative, and easy to work with through the process.

We live with one purpose: to help you succeed.Finance Factory is a leader in the startup and alternative business funding spaces, maintaining an A+ rating with the Better Business Bureau and ranked one of LendingTree’s top startup funding experts.Founded in 2006, Finance Factory helps early-stage business owners solve the challenges they face when obtaining capital to launch or grow their small businesses.The principles of Finance Factory have been instrumental in growing and leading multiple fintech and real estate investment companies; several of which have been ranked as the top 200 Fastest Growing Companies in the United States by Inc. Magazine. By applying the lessons they learned from working with entrepreneurs and angel investors at the IRA Network, as well as their first-hand knowledge of the booming alternative lending market, they developed a unique and proprietary process to help entrepreneurs access capital.Our professional and informative funding specialists will educate and provide you with all the information you need to make an informed decision. We specialize in establishing and facilitating relationships between our portfolio of vetted small business loan lenders and small business owners like you. Our network offers you quick access to many different investors and lenders ready to meet your individual funding requirements.Qualified applicants can receive Loans, Leases, and Lines of Credit from $5,000 up to $500,000 in as little as 48 business hours. All at no upfront cost or obligation to you.Over the past 15 years, Finance Factory has successfully established $1 billion in funding for entrepreneurs nationwide. To see how we can help you achieve your goals, please give us a call today, 800-691-6727.
Finance Factory (financefactory.com) has 355 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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355 approved reviews, newest moderated first
Jen
Customer service was terrific. Our loan processor was efficient, communicative, and easy to work with through the process.
Eugene G.
They were very knowledgeable and professional
Annia
Effectively in communication and application process and approval .
Response from Finance FactoryOct 7, 2026
Thank you so much! Happy we were able to help Chatsworth Barbell & Wellness!
Amber W.
I had a wonderful experience. Everyone I interacted with was very thorough when explaining the process. My loan was funded quickly.
Response from Finance FactoryOct 7, 2026
We wish you the best luck with The LUXE Collective!
Allen
The service is 5 stars. The 2 ppl I worked with was very professional. They always replied to texts and emails in a timely manner. Did everything to assist in me getting a loan with minimum hard pulls on my credit. Only reason I rated it a 4 was due to the fee. Great guys over there I would definitely use them again.
Response from Finance FactoryOct 7, 2026
Thank you for sharing your feedback!
Russell
So far they have worked quickly to get my funding
Response from Finance FactoryOct 7, 2026
Happy we were able to help Russell!
Tony D.
Excellent from start to finish...
Response from Finance FactorySep 25, 2026
We appreciate you!
Mike K.
Fantastic customer service. Pete worked with me from start to finish and got me set up with a financial institution which provided me with the capital I needed. I highly recommend contacting Finance Factory for your needs.
Response from Finance FactorySep 25, 2026
So pleased we were able to help fund your start up, reach back out for your expansion!