SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

913 approved reviews, newest moderated first

Chad P.
Aug 18, 2026
No response from customer service on a…
No response from customer service on a ripped collar
Response from SpotOn FenceAug 18, 2026
We’re sorry to hear about the damage to your collar and that you didn’t receive a response from our customer service team. That’s certainly not the experience we want for our customers. We’d really appreciate the opportunity to look into this and make it right. We haven’t been able to locate an account or support case associated with this review, so we’d ask that you reach out to us at [email protected] or 603-488-1504 Monday- Friday from 8 am to 5 pm and Saturdays from 8 am to 12 p.m. EST so we can identify your account and review the issue with you. Our collars are covered by a one-year warranty, which also includes a one-time accident-forgiveness replacement for eligible damaged collars. We’d be happy to take a closer look at what happened and determine the best solution.
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Kim B.
Aug 18, 2026
Great customer service
Custom service
Response from SpotOn FenceAug 18, 2026
Thank you for reviewing the SpotOn collar.
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Melissa G.
Aug 18, 2026
Hank the Hound Dog
My experience with SpotOn has been amazingly wonderful! I have a hound, Hank, who loves to run and hunt....only problem is he will end up 5 miles down the road. SpotOn has allowed us to let him run and hunt within safe, close to home boundries. We are amazed with SpotOn! Thanks=-)
Response from SpotOn FenceAug 18, 2026
We are so happy to hear that Hank has the freedom to roam while also giving you peace of mind that he is safely contained within his boundary. Thank you for being a customer and for providing a review. We are here for you if you need any assistance.
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Linda W.
Aug 18, 2026
Love this collar!
Love this collar!! Our Maggie was very easy to train!! When she hears the tone she turns around and comes back to her safe zone!! We also do the tracking and love that feature also just to look and see her location!
Response from SpotOn FenceAug 18, 2026
Thank you for your review of the SpotOn collar.
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Jonathan S.
Aug 17, 2026
Freedom
SpotOn fence has been fantastic. Bowie our 2 year old 65lbs dog has the freedom to hang outside without being on a lead or confined in a fenced yard. We have 4 acres of heavily wooded, hilly yard and he loves to explore and look at the birds. The training and adaptation was easily accomplished in a weeks time.
Response from SpotOn FenceAug 18, 2026
Thank you for sharing your story and writing a review. Dogs getting the freedom to live life unleashed is what we are all about.
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Heath L.
Aug 15, 2026
The new collar has not had any issues…
The new collar has not had any issues to date! Thank you!
Response from SpotOn FenceAug 18, 2026
Thank you for your review. Should you need any assistance in the future, we are here for you every step of the way.
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customer
Aug 15, 2026
Communication
Communication
Response from SpotOn FenceAug 18, 2026
Thank you for your review of the SpotOn collar
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Darlene K.
Aug 15, 2026
I love the collar
I love the collar. It gives my GSP room to run on our 10 acres. I did have some issues setting up the fence. In one area where we have some trees on one side of the fence it kept kicking me out. I had to walk it 4 times before it worked. The tracking goes out sometimes but all in all I love it so far. I have only been using it for a few months.
Response from SpotOn FenceAug 18, 2026
Thank you for your honest review and feedback. If you ever need assistance or just have a few questions, feel free to reach out. We are always happy to help.
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