HonestPet is a community made up of responsible breeders, and offers essential tools and support to uphold ethical and compassionate breeding practices. Our platform fosters an environment where breeders can thrive while prioritizing the health and well-being of their beloved animals. Additionally, HonestPet provides a welcoming space for families seeking to expand their homes with a new furry companion, ensuring they find the perfect match for their lifestyle and needs.
HonestPet (honestpet.com) has 207 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
honestpet.com
Website
honestpet.com
Category
Pet Services
Location
McLean, Virginia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 18% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I have grown up with dogs, and I have had dogs for many yeara. However, the puppy i recently received from honest pet has been the most well behaved dog by far. She has the cutest, most playful personality. But she is also SO intelligent and plain sweet. It was so easy for me to show her where to potty, and she does not bark thaf much either. She learned the basic tricks in under a week, and, after one hour of playing, she goes to curl up beside me and takes a nap. I would say the only thing i have not been able to work through is the hatred of her crate, but brooke from the honest pet team has been walking me through crate training. It has been a VAST improvement since i first got her. The team also still regularly asks me for updates! I really feel like i am now a part of the community
Response from HonestPetOct 23, 2026
It’s wonderful to hear things are going well with your sweet girl! We love staying in touch with our families and are glad you’ve felt that ongoing care from our team.
GI
Gideon
Great Communication
Honest pet created a great experience for me when i got my dachshund from them. My girlfriend and i were looking for a dog together, and we were speaking to this one lady from honest pet. We initially discovered this website on instagram, and, based off of the reviews, i thought we could give it a try at least. No harm no foul. Anyway, we ended up talking to the sales lady for almost one hour. She ended up explaining the process through and through. she sent us pictures and videos, and she even showed us her own dog that she got from honestpet. I ended up reserving the dog, just so we could do a video call with him. Although she was super helpful, adopting a dog from online does come with with a lot of anxieties as well. I ended up explaining this hesitation at a later time, per my girlfriend's encouragement, and the sales representative got me in touch with two other members of their team. I spoke to both the delivery department and their customer service department, in which they both explained their avenues of the business, and that I will in fact be receiving my dog in the best possible condition. Anyway, it comes the meet and greet, and the dachshund was as playful as described. My girlfriend and I immediately decided to take him, and it's just been a continuously, great experience since. They were so kind to work around my 1 week holiday, and Michelle was able to schedule the delivery for it to come two days after my return. I spoke to multiple individuals from the customer service team. One of them walked us through the entire puppy process, and what it exactly entails. they told me what food to purchase, what toys to get for neurological stimulation, and the beginnings of potty training. Anyway, my dog has since arrived, and I think he is the perfect fit. My girlfriend loves him. I love him. It was so difficult to put him in a crate at the end of the night, because we just wanted him to sleep next to us. I wish I could include a photo or video of him in my review, so you guys could see how adorable he is! Anyway, obviously do your research as to where you get your dog, but Honest pet is a great place to look.
Response from HonestPetOct 23, 2026
We’re so happy you and your girlfriend had a great experience and found the perfect fit! We understand how big of a decision this is, and it means so much to know our team helped you feel comfortable and supported along the way. Thank you for trusting us to help bring your little guy home!
CU
customer
I’m going to be completely honest in…
I’m going to be completely honest in this survey I give them a 3. I am happy with my puppy however I was greatly disappointed with what I was told and then how I have been treated. I honestly feel like they told me what I wanted to hear and once I purchased the puppy they no longer wanted to conduct business with me. For starters when puppy arrived it was at the time they specified but I was told that the driver would be meeting with us an giving us some information on the puppy &helping us and when they arrived they just handed me a bag of food that the dog had never even ate before and refused to eat &took their tip that they made sure to let me know they accept which was rude after I paid almost 6,000$ I think an the fact that I don’t think the puppy was even checked on the whole 6hr ride bc he couldn’t tell me how he did on the trip an he had dog shit on his head an hadn’t been bathed.Kevin did not care to come inside an see where the puppy would be living or go over anything with us about the puppy like they stated he would he only took his 100$ tip an left as quick as he come he handed me a folder an that was it other than the bag of dog food our business apparently had been conducted. When the puppy refused to eat the food they gave me I contacted them they could not tell me what kind of food the puppy had been eating this entire time they could only give me other options to try an waste my money on an hope for the best an it took them 6more hours to send that email meanwhile the puppy went hungry an I worried the entire time I had to do my own research on how I should feed him thru google thank god for google. Then when I needed to know the breed of the dog I txt Michele the nutritionist that I had been speaking with that waited 6hrs to email me back and it was on a Sunday she stated that she was busy with her family and could not help me until Monday morning when she got to her computer which she failed to do so when she got there monday instead she forgot all about it after being rude an informing me she was with her family as if I was bothering her. She also stated that she would be calling me to check on the puppy an I receive not one phone call to check on the puppy i took it upon myself to notify her of how he was doing an sent pictures bc I figured they would want to know how their puppy was doing since they had so much invested in them but I was wrong. How is it they can call me at 9am on a Sunday morning to take my payment of 5,600$ an its not an issue for them but they can’t answer a simple question or atleast be kind about it. She had no information on this dog at all apparently to need a computer to do everything for her I thought I would be working with the breeders they told me that they would help me train him until “he will ring a bell to go potty when we are done they said” they failed to do anything of the sort my questions were a bother to them once everything was paid! I had to request my paper work bc it was late being sent it was over 48hrs I had to wait but yet I had to purchase insurance an all this stuff before I could even have my puppy it’s like I was demanded to do things by a certain time frame but they was not when I asked for the paper work it’s like it was a problem they sent it later. I don’t feel like they truly cared anything about this little life to not want to know where he went,where he was living an how he was adapting seeing as he didn’t want to eat at first an cried if he wasn’t held now with a few days work an google I have him using his pee pads an already fetching a ball an sitting for me he is very smart but honest pet has been no help with the training like they promised me an no help with any information about him,them,anything once they got their money they we’re done with me which made me sick they only reason I give them 3stars is bc I love this puppy he is absolutely perfect for our family but I didn’t like how I was made to feel for asking simple questions that I was entitled too that anyone would need to know. So 3stars for quality 2stars for ethics an delivery service! I hate to leave bad reviews but truth is the truth maybe they will care to help next time and see that not everything is about money these are innocent lives that are dependent on us for care instead of just dumping them off 6hrs away an never calling to see how they are! That is abandonment in my eyes an carelessness maybe next time it won’t be about the Benjamin’s.
Response from HonestPetOct 23, 2026
Thank you for your honest feedback. We’re sorry you were left feeling unsupported, and we take your concerns seriously. Our team is reviewing the details you’ve shared and will be reaching out shortly to discuss your experience.
CA
Cathy
Everything went well and every one kept…
Everything went well and every one kept me updated on my pup’s health and where he was via transet
Response from HonestPetOct 23, 2026
We’re so happy everything went smoothly and you felt informed throughout your pup’s journey home. Thank you for trusting HonestPet with your new companion!
KR
Kathy R.
HONESTY
I'd been looking for over a year for my forever fur baby. I got scammed 3 times.
But when I came across Honest Pets, from the very first time, I felt safe. I never give my credit information online to anyone, but I felt safe.
I prayed that God would direct me to Honest people, and he did. So, I Thank you for making me feel safe and for this Beautiful Baby Girl Wendy. I changed her name to Rosie and she already knows when I call her. So thank you again for you kindness and your Honesty.
Response from HonestPetOct 20, 2026
Thank you for trusting us after everything you went through. We’re so sorry your search included those experiences, and it means so much to know you felt safe and supported with HonestPet.
LZ
Lilia Z.
Great matchmaking!
Ive been looking for a calm cavapoo for a while now. I work from home, and my job is incredibly strenuous. Because of that, i dont have much flexibility to have a more high maintenance, energetic puppy in my home. Nevertheless, i still wanted the companionship and i told a member of the team about these requests. She ended up finding me a trained puppy on the calmer end. Her description was honestly perfect, and the puppy was the absolute sweetest girl when i met her on facetime. My puppy arrived a couple days ago, and she's exactly how the rep described her. Shes napping on my lap as I type this.
Response from HonestPetOct 22, 2026
We’re so happy we could help you find your little companion! Thank you for sharing what mattered most to you and giving us the chance to help.
JG
Joseph G.
The experience was great from start to…
The experience was great from start to finish as the team really ensures these animals get the best care as they’re delivered to your doorstep.
Response from HonestPetOct 20, 2026
Thank you for your kind words! We’re so glad you had a great experience from start to finish. Making sure each puppy feels safe and cared for on their journey home means so much to our team.
JD
Janice D.
They answered all my questions and kept…
They answered all my questions and kept me informed every step of the way.
Response from HonestPetOct 23, 2026
Thank you for your kind words! We’re so glad our team helped you feel supported throughout the process.