Spirit HalloweenReviews of spirithalloween.com

As a former employee customers need to know that no cleaning or sanitizing happens in this store. Not even in the bathroom or employee work areas. This worries me as with the covid and delta variant out there. I feel we have a responsibility to keep customers and employees safe. I would hate to see anyone get sick be of this. In spite of employees begging the DM Nathan Porter and manager Sarah to fix the issues. The company refuses to do anything. Then there's the issue of Sarah's temper even becoming violent and screaming in the face of employees. Yet it was unprovoked and unnecessary. Management refuses to address this also. We are constantly having costumes returned as pieces are missing from the bags.

ordered online on 10/1/21...got an order confirmation, but my order does not appear in my online account. Numerous attempts to contact them have been unanswered. Sorry I ordered from them, now. Will try to spread my bad experience as far and wide as I possibly can.

I would like to know where I can leave a review about your burns park ca, store. I was there 30 mins ago spent good money in that store. And I hadn’t even left the parking lot yet and I bought a knife to go with costume and my son was showing his dad what he got my husband realized the knife was broken so I went in to exchange it. The pig said I can’t exchange what your kid broke. EXCUSE ME FIRST OFF MY KID DIDNT BREAK Your crap .Then asked clueless at the register did you sell her a broken sword it’s a knife smart one the girl says no we would have noticed well I took it in without the cardboard attached to it but it was connected to the cardboard so no you wouldn’t have then she basically called me a liar it was 7.99 she said nope that wasn’t 7.99 I know cause I looked it up. I don’t know what she looked up it clearly had 7.99 price she looked high to begin with so do you drug test your employees she shouldn’t be working where children shop I want to exchange my broken knife that I bought broken. I got nothing but time on my hands I will post reviews all day and not because she wouldn’t exchange it because she blamed my child for breaking it bad move on her

- Inaccurate sizing - garbage quality products, you may as well go dumpster diving or get something off of Wish - Can't return most items even though their website, in store posters and receipts say otherwise. The staff are very unhelpful with this. - again, like I said, the quality is awful even for a cheap one time use.

Went to the Maplewood MN location I was the only one at location other than the employees Left my card on the counter went out to my car realized I didn't have my card Went back into location asked if they had my card was told no Checked my account my card was charged 45.00 within minutes They charged it to there PayPal account Had to stop my card due a fraud case Went back to location for a refund on stuff I bought was told no I demanded my money Called corporate to make a complaint Mgr and associate need to be fired for theft They are thiefs

Spirit Halloween this year is amazing we recently went to our Edinburg, Texas location and we're amazed at how many wonderful costumes and accessories were in store for us. The staff is so nice and provides answers to all your questions and even let you look at costumes if you ask them to take them out of the bag. Someone is always there to provide excellent customer service the ambience is awesome they get dressed up on the weekends and the kids love it. They even have free face painting.

I worked at hear and all I can say is find a different job. They don't care about employees. Treat you like a slave and don't pay you on time ( my expereancd) DM will give you the run around when you address issues. Co workers were nice but Sperit is trying to hard to be something it's not. ( a big box store) and that it is seasonal not permit.

Just ordered and was supposed to get free shipping but not only did the charge me shipping on each item a total of $25 they also double the price of the items after the transaction was completed and straight up jacked the money off my credit card.I will let MasterCard handle these crooks.