Dave T.
Return Policy
I purchased a costume at the Beaverton, OR Town Center store on Oct 14. The costume did not fit and I attempted an exchange but the new size did not fit either. I asked for a refund only to find that the refund period ended on Oct 16, two days after I purchased the costume. That seemed unreasonable and I expressed my unhappiness with an end date two days beyond the purchase. Fortunately, Marvius was on hand and she handled the matter to my satisfaction by exchanging for a completely different costume at another store. Marvius is an excellent customer service rep and a credit to the organization.
Response from Spirit HalloweenOct 22, 2026
Thank you for taking the time to leave your feedback. We would like to look into this further and ask that you reach out to us via [email protected] so we can provide further assistance.




