Amy G.
PLEASE SUBMIT ISSUES WITH NOT RECEIVNG…
PLEASE SUBMIT ISSUES WITH NOT RECEIVNG YOUR REFUNDS TO THE BBB. THEIR REFUND POLICY OF LYING TO THE CUTOMERS AND PROVIDING US WITH AN ADDITIONAL 14 BUSINESS DAYS TO SEE THE RETURN IS CRIMINAL. THEY APPARENTLY HAVE A SECONDARY REFUND PROCESSING THAT CAN BE EXPEDITED, BUT AGAIN YOU ARE TOLD IT CAN TAKE UP TO 14 BUSINESS DAYS. ORIGINAL REFUND SHOULD'VE BEEN CREDITIED TO ME ON 10/30/2023. IT IS NOW 12/12/2023 AND NO REFUND!
Response from Spirit HalloweenDec 14, 2023
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at [email protected] with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.




