Spirit HalloweenSpirit Halloween - Halloween Stores nationwide - Shop online for Halloween costumes, for adults and children. Get great costume ideas, Halloween decorations for the home, accessories and more.
Spirit Halloween (spirithalloween.com) has 404 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Excellent
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404 approved reviews, newest moderated first
Ian H.
You need to have ALL your clothing merchandise in Plus Size instead of just a select few. There were so many cute and pretty clothing but couldn't find any in a size that's needed.
Response from Spirit HalloweenSep 8, 2024
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. We will be passing this feedback along. We thank you for bringing this to our attention!
Rebecca V.
I’m so absolutely disgusted! I went into the store with my 2 young daughters to find their costumes. As we are searching for the kids costumes we pass a giant PENIS costume for everyone to see! Now my children have questions like what is that? And now I have to explain to them what they just saw. The store should not be allowed to have it out on the floor. Isn’t it illegal for men to expose their penis especially to young children why is this ok for a family friendly store to expose a penis on DISPLAY??? Unacceptable!
Response from Spirit HalloweenSep 8, 2024
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. We will be passing this feedback along. We thank you for bringing this to our attention!
amber M.
in love with the store !!!!! everything is literally to die for TAKE MY MONEY
Response from Spirit HalloweenSep 8, 2024
Thank you for your feedback. We're happy to hear about your wonderful visit! We will pass this along so that store can be recognized! We hope to see you again soon.
April R.
Really wish I was near a store because their stuff is pretty great but their shipping fees are through the roof and then they ship from the states not their Canadian stores so you’re hit with over $100 in duties at the border for not even $100 spent. No thanks.
Response from Spirit HalloweenAug 31, 2024
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. We will be passing this feedback along. We thank you for bringing this to our attention!
Jennie
Went to the Chambersburg Spirit Halloween & had a great experience with Jen! She helped me find everything I was looking for and even gave me recommendations for my costume. Very friendly & all employees were super nice!
Response from Spirit HalloweenAug 31, 2024
Thank you for your feedback. We're happy to hear about your wonderful visit! We will pass this along so that team member can be recognized! We hope to see you again soon.
Justin
Garbage company. They sent me not one, but TWO damaged products from their inventory. I have extensive photos and evidence that this left the warehouse in this condition. The outer brown shipping box had NO damage, but upon opening the box the TWO boxed dolls I had ordered were ripped apart, damaged beyond belief and to top it all off... you won't believe this... the person who packed the shipment tried to tape over the box tears and holes with stickers and tape!!! This company is a shame! You shouldn't even be in business. Terrible company that only cares about money and not delivering the product they say they will. Do not waste your money with this trash can.
Response from Spirit HalloweenAug 31, 2024
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. We thank you for bringing this to our attention! Please reach out to us privately at [email protected] with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.
Tony M.
Terrible customer service! Employees stereotype/judge you, they follow you around the store and watch you as if your going to steal. Very low stock on inventory. My family and I did not feel comfortable here and gave us bad vibes. Very low quality incompetent management with pissy poor attitudes. Stay away from this chain and primarily this location. You have been warned! There are better options out there such as Party City, Lowe’s, Home Depot and Home Goods for your Halloween animatronics Phoenix, AZ 19th ave Camelback 2024 (Old Zia Records)
Response from Spirit HalloweenAug 23, 2024
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. We thank you for bringing this to our attention! Please reach out to us privately at [email protected] with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.
Barbara C.
Do not order anything online - have my money and I have no product. Ordered item online via Amazon from Spirit Halloween. Paid international shipping and customs at time of purchase in July. Item never arrived, Spirit Halloween tell me not their problem Amazon shipped it. Amazon tell me they can’t help have to wait till Sept then try apply for a refund ! Refund in Sept for something I bought in July ???? Spirit Halloween more like Con Halloween
Response from Spirit HalloweenAug 18, 2024
We're sorry to hear of your experience with purchasing through Amazon. As Amazon processes and ships all orders placed on Amazon, we would recommend speaking to Amazon directly regarding the order.