W. O.
Great company
I ordered a rail for my wife's elliptical. Great price and fair delivery cost. The company shipped it quickly and all was well. After a few days, I got a tracking update that said my package was damaged and discarded. I emailed Sole Fitness about it and Travis responded saying he would look into it. Travis got back to me quickly and said they shipped me a replacement. It arrived in a timely manner. I can't say enough about their customer service and Travis, they are top notch!
Response from SOLE FITNESS PARTSFeb 7, 2026
Thank you for taking the time to leave us a review! We are sorry that this happened and your package ended up delayed more due to it. We are glad, though, that it was able to get resolved quickly!


