We are the longest running website catering only to Dyaco Brands like Sole, Spirit, Xterra, Fuel and Esprit. We pride ourselves in providing the best customer service possible. Contact us if you need parts or technical help!
SOLE FITNESS PARTS (solefitnessparts.com) has 402 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Fitness & Weight Lifting · Wayne, Pennsylvania
Excellent
Fitness & Weight Lifting · Philadelphia, Pennsylvania
Excellent
Fitness & Weight Lifting · Pittsburgh, Pennsylvania
Excellent
Fitness & Weight Lifting · York, Pennsylvania
Great
402 approved reviews, newest moderated first
DN
Customer service went above and beyond with my issue with our treadmill. Helped with troubleshooting the issue and recommending the correct parts after my diagnosis was incorrect. You cannot get this type of detailed assistance from one of the generic parts websites. There help is much appreciated, something you don's see much of these days.
Tim
Part came in a timely manner. Install was a breeze. Happy Wife = Happy Life. Just wish I ordered it through Sole in first place because my experience through another Treadmill Parts vendor was not as pleasant.
Response from SOLE FITNESS PARTSFeb 16, 2026
We are glad to hear the install was easy and that you received your product quickly! We do our best to keep shipping times low and our site easy to navigate! We are sorry to hear your experience was not great elsewhere. Let us know if you need any assistance in the future! Thank you for leaving us a review :)
Dale R.
The parts arrived relatively quickly and were a reasonable price. That is what I wanted and you delivered.
Response from SOLE FITNESS PARTSFeb 16, 2026
We are glad we were able to deliver an overall pleasant experience for you!
Terry M.
I ordered a new walking belt for my Sole treadmill. It appeared my order was delayed as my payment was pending. I called twice but didn't leave a message. Shortly I received a call stating it looked like they missed a call. We went over my order and the OEM belt was back ordered. They did have a commercial grade belt. I cancelled the original order and ordered the new belt which shipped that day. If I or my son needs a part for our Sole treadmills we will start with Sole Fitness Parts
Response from SOLE FITNESS PARTSFeb 16, 2026
We are so glad you reached out and that we were able to find you an alternative! We do apologize we can not always get to the phone the first time! We look forward to helping you again in the future. We appreciate your time leaving us a review!
fred S.
The part is 12" to short called, I called twice now and still no call back
Response from SOLE FITNESS PARTSFeb 12, 2026
We apologize for the delay getting back to you. We do see you called yesterday and are still getting through the backlog of phone calls and emails. We expect you should be contacted shortly!
Duane D.
Great service. Accurate and timely fulfillment of the order.
Response from SOLE FITNESS PARTSFeb 12, 2026
We are so glad to hear you had a great experience! Thank you for your review!
kevin R.
quick and reliable delivery
Response from SOLE FITNESS PARTSFeb 12, 2026
Thank you for leaving a review!
MikeH
It was easy to find the parts I needed for a 2020 Sole E25 Elliptical. Shipped quickly. Called with a question, and a representative picked up after only a minute on hold.
Response from SOLE FITNESS PARTSFeb 12, 2026
We are glad to hear this! We do our best to answer and get back to every call in a timely manner!