SMOKReviews of smoktech.com

3 year Smok product user. Bought a Mag kit and I did like it. Then one side of the control button died. I made due and kept using it. Then the 510 plate came loose and one of the power wires broke off rendering it unusable. I contacted customer service to see about a repair. In our email exchange, I told them that I had registered the product on the day that I bought it, but did not have my receipt. They ceased all communication with me and have ignored all emails that I have sent. This all happened in the first 6 months of owning the product. So now I have a $100 paperweight.

I have been a Smok products user for years and always loved them, especially the new TFV12 mesh coils. Their products are great value and my experience with their after-sales customer support was excellent too. One of the new Devilkin mods I bought 2 months ago was defective and Damon from Smok's team helped me get a replacement in no time after I provided a couple of pictures. The defective mod I had seemed to have issues with the over-tightening of the screws which completely destroyed the plastic screw holes that held the mod together. I would only recommend going for their full metal mods instead of the plastic ones for better durability.

it broke after Literally Two days

Every single product I have ever used has leaked, Smok also makes Yocan products and they leak horribly bad too.

Smok Mag was great to begin with (like most Smok products). The battery release button has become so bad that it releases the batteries with the slightest rub against anything. They provide a tool to tighten the button but it cannot tighten any more than it is. This is my second and last Smok. The last one (Alien) fell apart. I would avoid their products, there's many better choices out there.

Smok is badly designed. Alot of the reviews complain about it not working after a while. For me at least i found the liquid can leak and get trapped at the bottom where there are 3 copper pins. When the current gets passed through the copper pins, it reacts with the liquid forming a copper compound that does not conduct electricity. Then it stops working. To remedy this I have to constantly clean and scratch the copper. On top of that, the top part where you fill it with liquid falls off too easily. It does provide alot of vapor when it works.

Trash, simply trash. I’ve gotten 3 vapes this year. This first being the 225w alien top hat design and it just stopped working after a month; no matter how hard I tried it just kept showing a black screen. Got a free one because the first one broke inside the bought warranty. Then it did the exact same thing in a month and a half. So they gave me a discount on any smok vape so I bought one for 210. But it only lasted 3 and a half months before it just wouldn’t turn on. Finally I had enough sense too buy from a different brand (vapresso) and it’s been working for 7 months now. Bottom line DO NOT Get a smok vape. They’re garbage

I bought a smok species within a week it broke and the pin in the tank fell out it took me almost two months of emails and pictures to finally get them to replace it the they went me what ever they felt like I bought a gold one and they sent me a white one and refused to replace the broken taken if you want junk and poor service buy a SMOK this is the last one I will ever buy