Ashley M.
DON’T ever ever ever ever buy a smok vape!!!
I have been a vape smoker for 4 years now. Vaping helped me quit smoking cigarettes. In the last 2 years I have bought 3 and my husband has bought 4 smok vapes and each of them have only lasted us 6 months or less. We’ve had all various kinds ranging from thicker mods to the pen mod, including the cotton coil and regular coil. In a matter of months the battery dies completely. Today was my last straw at 10 pm my vape completely stopped working it won’t hold a charge and it won’t come on. I treat my vapes with care and according to the directions in the manual. You guys have officially lost two customers. I’m sick of dumping money in to smok for the product to only last half a year or less. My husband is fed up as well. I plan on making a YouTube video and posting on social media for no one to purchase your product. What a scam and a waste of money. I have spoken to my usual vape store and they to have said a ton of customers refuse to buy smok products and that they are going to stop selling them. You guys have some good ideas and I hope you fix your product and hope that you truly care about your customers. But after spending about 800 bucks between my husband and I buying smok mods from you all, we are done. Sorry this is harsh but I feel like you guys should know that people are switching to Kanger and geek after wasting money on smok. I’d pay way more money for a vape that will last me a year or more vs ever buying or using a smok pen ever again. Sincerely, A very disappointed customer If I could give negative 5 stars I’d give that. Judging by the other reviews this company should just accept defeat and quit making vapes.

