SleepypodReviews of sleepypod.com

Response from SleepypodJun 12, 2025

It's so wonderful to hear that your customer experience was a 5-star experience and that our Sleepypod team member was able to work with you to solve your problem efficiently. More importantly, we truly appreciate your trust in Sleepypod for your pet's safer, comfier travels!

Response from SleepypodMay 27, 2025

Thanks so much for taking the time to share your experience. We're delighted to hear that you were pleased with the shipping and quality of your Sleepypod product. More importantly, we appreciate your trust in Sleepypod.

Response from SleepypodMay 20, 2025

Thank you for taking the time to leave your 5-star review. Customer feedback is important to Sleepypod. It's wonderful to hear that the Sleepypod product met your expectations and that you were pleased with our team/s quick response to your query.

Response from SleepypodMay 19, 2025

We appreciate you taking the time to share your experience with your Sleepypod product and leaving a 5-Star review. More importantly, we appreciate your trust in Sleepypod products for your furry pal!

Response from SleepypodMay 19, 2025

Thanks so much for taking the time to share your experience with us. Customer feedback is really important to us as it helps us learn and share with other customers. We hope the following tips and information will help your pet's travel experience and alleviate any concerns you might have. We're here to help! We've learned from customers with cats and dogs who do not enjoy the driving experience that an extended acclimation period goes a long way to mitigating the fear and anxiety of traveling. Start slowly, building up to longer rides. Take a look at this video for tips - https://youtu.be/JA4HEU2y1qU?si=YDzaY5g3UF8cF9pD We hope the following information addresses your seatbelt attachment concern: All Sleepypod car safety restraints have been rigorously crash tested using Sleepypod’s proprietary crash test dummies at U.S., Canadian, and E.U. child safety seat standards, then independently tested by the Center for Pet Safety (CPS), earning top safety ratings. Sleepypod carriers are the only carriers that have earned certification by CPS at their new standard that reflects the new 213B crash test standards for child safety restraints. You can see the CPS test here - https://vimeo.com/1005850057 Lastly, the zipper on your Sleepypod should not catch. Sleepypod’s customer service team can help with possible solutions or replacement if needed. Don't hesitate to contact the team via email at [email protected] or via web chat at Sleepypod.com during regular business hours MT. We hope this helps!

Response from SleepypodMay 13, 2025

Thanks so much for your feedback. We're thrilled to hear that our customer service team addressed your needs, and their service was great!

Response from SleepypodMay 13, 2025

Wonderful to hear that you are pleased with the quality of the products, and the instructions were easy to follow. More importantly, we love hearing your pets like their new Sleepypod products! We appreciate your trust in Sleepypod for your furry pals!

Response from SleepypodMay 6, 2025

We love hearing that you are impressed with the quality of Sleepypod's Clickit car harnesses for your three Weimeraners! More importantly, we appreciate your trust in Sleepypod for the safer travel of your dogs and the passengers who ride with them. Thank you for taking the time to leave your 5-Star review!