Sleepypod Reviews | Read Customer Reviews of sleepypod.com

Sleepypod Reviews | Read Customer Reviews of sleepypod.com

Sleepypod reviews

368 approved reviews, newest moderated first

Miguel V.
May 2, 2025
Wonderful and well worth the investment
Bed is very comfortable for my kitty. The entire thing is very sturdy and very well built. Removable dome is very convenient, especially for vet visits. Car straps make it so the pod barely moves while driving, reducing the stress for my kitty
Response from SleepypodMay 6, 2025
It's terrific to hear your kitty is comfortable in the Sleepypod and that you are pleased with its cosntruction and utility. Mor imortantly, we appreciate your trust in Sleepypod for your cat. Thanks so much for taking the time to leave your 5-Star review.
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Denise C.
Apr 8, 2025
Once in harness and the harness in…
Once in harness and the harness in place, sleepypod is great.
Response from SleepypodApr 10, 2025
Wonderful to hear you are pleased with your Sleepypod harness! Thanks so much for taking the time to leave your 5-Star review. Your trust in Sleepypod means the world to us!
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Hilda von Schmittou I.
Apr 7, 2025
Love Sleepypod
Love Sleepypod! The leash and collar handle well and fit perfectly. I also really like the light green undertone on the leash’s reverse side. It’s such beautiful detail
Response from SleepypodApr 8, 2025
We're happy to hear you are delighted with your new Sleepypod leash and collar! The Blue Lagoon color is indeed stunning with the green undertone that's woven into the webbing. Thanks so much for your feedback.
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Jason K.
Apr 3, 2025
I haven't received my product that I…
I haven't received my product that I ordered on March 11.
Response from SleepypodApr 7, 2025
Hi Jason - We're very sorry to hear that you did not receive your order. I've reached out to our customer relations team to find your order information and then reach out to you when they arrive in the office PST. To protect your private information, only Sleepypod's customer relations and finance teams have access to customer order information. UPDATE: Our team shared with me that the refund for your lost package was issued 4 days ago on 4/3. Please reach out to us if you have not received that refund. Thanks!
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Lara M.
Apr 3, 2025
Need to exchange for 2 smaller sizes & sleepypod hasn’t gotten back to me.
I contacted sleepypod on 3/25/25 questioning how to return the two harnesses I bought because both are too large for my dogs. I’d love to exchange them both for smaller sizes, but can’t do that if nobody gets back to me. I don’t want to be out this amount of money. Please get back to me on how I can return the two I have for smaller sizes. Thank you!
Response from SleepypodApr 7, 2025
Hi Lara - We're very sorry to hear that you did not receive a response from our team. I've reached out to our customer relations team to find your order information and reach out to you when they arrive in the office PST. To protect your private information, only Sleepypod's customer relations and finance teams have access to customer order information. UPDATE: It looks like our team reached out to you via email last week, so perhaps we have an incorrect email address. Someone from our team will call you today at the number listed with your order.
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Megan
Mar 7, 2025
Easy to use crash tested harness
My dog doesn’t mind this harness, and it is so easy to use with the seatbelt. I appreciate the crash tested rating to feel like my pup is safer in the car!
Response from SleepypodMar 10, 2025
We love hearing that your pup is comfortable on his car travels when using Sleepypod's Clickit car harness! And, delighted to hear that you are satisfied with its ease of use and appreciate it crash test rating. Thank you for taking the time to leave your review. More importantly, we truly appreciate your trust in Sleepypod for your furry best pal! Safe travels!
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Kellie W.
Mar 3, 2025
Love the Sleepypod harnesses for cats
Love the Sleepypod harnesses for cats! They truly are the best! I’ve tried several and my cat was able to escape from them, but not the Sleepypod. It works spectacularly!
Response from SleepypodMar 7, 2025
We love hearing this! So happy to hear that you are delighted with your nee Sleepypod cat harness. We appreciate you taking the time to leave a 5 Star review. More than that, we sincerely appreciate your trust in Sleepypod for your furry companion.
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CCC C.
Feb 12, 2025
Savannah' CS was the absolute best!
Savannah' CS was the absolute best! The harness fits my BMD puppy perfectly with plenty of room to grow. I feel assurance that she is very safe in the car.
Response from SleepypodFeb 19, 2025
Fantastic to hear that your were so pleased with the help from our customer relations team member who helped you find the best Sleepypod for your growing pet. We appreciate you taking the time to share your experience here!
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