SleepypodReviews of sleepypod.com

This is my second sleepypod mobile pet bed. My first dog easily chewed the zipper, which should be hidden - first safety issue. I bought another because of the crash test rating, but I am very disappointed by the restraint tether. The tether attachment is plastic, and when my puppy pulled against it, it separated. This has happened twice. Because it would be easily ingested, the tether has now been removed, which is not a good thing. A restraint system in a pet car carrier should be the most secure part of the product, and this design does not give me confidence. Owners should be aware of this before relying on it for car travel. I had also forgotten how very hot it is inside the mobile pet bed in a car. My CKCS is easily overheating even with the AC on full blast. Black inside and netting isn't a great option.

My dog harness has a few issues: - big and bulky on my dog, despite measuring it and getting the appropriate size - it doesn't have a loop on the front/chest which is important for leashing my dog when we are walking - when the seat belt is through the back of it my dog can barely lay down and just why is the whole time in the car because she has to sit

Difficult to get belt to right length and it then slips through the metal buckle (although slowly). Entire process is awkward although still better than unrestrained animal.

The measurements listed on the harnesses are not detailed enough, as I purchased two separate harnesses based on the information given for measurement brackets, and neither fit my dog properly (I also needed dimensions on the neck, etc). Weight categories also aren't listed, and I found that information on a different site. I tried to reach out to Customer Service and I found the response time really slow; my last email went 8 days unanswered when I tried to find information on whether one of the harnesses would be safe to use given it was slightly loose. I found this information somewhere else, and realized that my dog isn't within the tested weight category for that harness at a medium size, and so I decided to return it because I couldn't be confident if it was safe, or not, to use.

I bought the Clickit Terrain Plus in April 2024 and the rings on the back side have already both broken including the straps on the back. My dog doesn’t really pull much either so I’m not sure if it’s safe as it says it is.

Ordering was easy but it’s been several weeks and I still don’t have my order and haven’t received any shipping information or anything else since my order confirmation. Nothing said there were delays when I ordered andI haven’t received any notifications of a delay so I feel this is purely bad service.

You have to pay for return shipping and then re buy the product. No exchanges.

I ordered 3 items from them. One of my orders had no issues. The other was out of stock in the color I wanted but I was informed it would be in stock at the end of the month and it could ship then. It arrived at the end of the month no issues yet with it. My martingale harness which is the reason I was on the site had to be returned because it did not fit even though my dog was within the measurements listed. Not only did I have to pay $28.91 to have the harness shipped but I also did not get a refund on my full amount ($10 was not refunded) and I had to pay for another harness along with the shipping on that harness.