Wendy R.
Fixed
Quick replacement for my cracked buckle. Thank you.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Wendy R.
Quick replacement for my cracked buckle. Thank you.
Maysie
Difficult to get belt to right length and it then slips through the metal buckle (although slowly). Entire process is awkward although still better than unrestrained animal.
Lauta
Product was shipped quickly and well packed. Exactly what we expected.
Maxwell S.
Honestly it wasn’t a great experience, the medium didn’t fit my dog so I messaged customer service, with no response for days I returned the item and ordered a small, then they said that wouldn’t work with my dogs weight so that was cancelled. I wasn’t even given the money back for shipping very frustrating
eve
I love this product. We used the original Sleepypod with my older dog for nine years, and it gave me peace of mind on every car trip. We just bought the Terrain model for our 50-pound dog—the medium fits her well and the build quality is excellent. I never drive without securing my dogs, and when our new puppy is full-grown she’ll get her own Sleepypod too. I always encourage dog parents to invest in a truly crash-tested harness for safety, and recommend sleepypod.
Nathan
The Pod is very well-made. The negatives are its weight- heavy. Also, the Velcro to hold the door open is very small and comes open by itself- not effective. How easy would it be to have a decent size piece of Velcro so it works? I think I will modify it myself.
Response from SleepypodAug 7, 2025
We appreciate you taking the time to provide feedback on the Sleepypod. The hook and loop closure opening by itself is not something we've seen before. Please reach out to our customer experience team to troubleshoot this issue. We're here to help! You can reach the Sleepypod team by email at [email protected] or web chat at sleepypod.com during regular business hours MT.
JuCO
Good product once I received it but it was very hard to get an actual person in customer service to answer a question that wasn't addressed on their website. Kept getting directed to an AI bot which was useless.
Response from SleepypodAug 7, 2025
Thanks so much for taking the time to share your experience with us! We're so sorry to hear there were issues reaching the customer experience team. Sleepypod strives for customer satisfaction in all areas. We'll be sure to pass along the feedback.
Eric
Fantastic company and product. We have two Poms that mean the world to us so we bought Sleepypod mobile pet beds for both. It's worth every penny knowing they are safe and comfortable when we travel. There was a slight problem with one when it was delivered, and Sleepypod made it right immediately. Great customer service
Response from SleepypodJul 21, 2025
First and foremost, we appreciate your trust in Sleepypod for your two furry family members. It means the world to us! It's wonderful to hear that our customer experience team was able to assist you with your issue; customer satisfaction is very important to Sleepypod. Many thanks for taking the time to share your feedback and experience.