SimplehumanDay to day life has room for improvement. That was our basic thinking when we founded Simplehuman in 2000. Our mission is to bring high-performance innovation to basic but essential tasks in our daily routine. We call our products tools for efficient living.
Simplehuman (simplehuman.com) has 301 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Mark B.
Trash cans are nice the manual ones, stay away from the automated ones the engine will die quickly. Their mirrors are nice, mine died after 7 tears. So I looked for a new one, their basic one at $130 costs 8 to 10 times less on Aliexpress! So good bye Simple Scam.
Raymond M.
Zeer slechte kwaliteit prullenbak. Kleurlaag laat snel los. Mechanisme van de deksel zwak. Slecht spul voor zoveel geld.
Carolyn T.
Ordered the dish rack but wanted to return because if was to big. No way to reach a human being. The BOT finally had Fed Ex pick up. I returned it and have not gotten a credit. Cannot get any response even from the BOT. Would never recommend them.
LynGR
In fact, there is no customer support at all… no actual humans and it takes days for a response. When you do get a response, they (it) will ask you to repeat the same information that you literally just gave over and over, to the point where it seems as though they’re F***ing with you! Simply appalling. Will never buy from this garbage company again.
Marcia S.
We purchased a SimpleHuman Soap Dispenser just over two years ago. We loved it. However it broke just a few weeks after the warranty expired! We tried everything, including troubleshooting videos. Simple Human reached out for a 20% discount on our next purchase. Why would anybody buy a product that breaks so soon??
Najwa M.
I bought the dual Caddy pumps in July 2023. Almost six months later the pump broke. I reached out to customer service and they said I can't return it since I bought it more then 45 days ago and that I should just use super glue for it . Ha! Do not waste your money!!! (Chat Inquiry – Ticket 69570495)
Tony P.
Apparently Simply Human doesn't take care their customers after purchase. Ive sent at least 3 emails pertaining to a frustrating situation with trash can liners not fitting properly. I'm planning to buy another kitchen garbage can and hesitant to purchase another Simply Human. Considering Simply Human has ignored my emails. I can only write a review regarding this product warning people that this company doesn't stand behind their product and warn people not to purchase Simply Human Kitchen Garbage Can products. Their trash liners don't fit properly. I'm stuck with 240 kitchen garbage can liners.....oh well time to give another company business.
Marilyn
I ordered a dual trash container and it arrived with a dented hole. They required that I send photos of the container & the damaged boxes it arrived in so they could contact the carrier. I did as they said. After that, I have sent a text every day for almost 2 weeks and I get NO response. Their customer service is one of the worst I have dealt with. So now, they have my $180.00 and I have a damaged trash container. Think twice before you purchase from them!!!
