SimplehumanDay to day life has room for improvement. That was our basic thinking when we founded Simplehuman in 2000. Our mission is to bring high-performance innovation to basic but essential tasks in our daily routine. We call our products tools for efficient living.
Simplehuman (simplehuman.com) has 301 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Claim this listingShowing 7 reviews with 4 stars · Clear filters
Jaswinder S.
The service is important, quick reply That's good 👍
Response from SimplehumanOct 20, 2026
Hi Jaswinder, Thank you for taking the time to share your feedback. We're glad our team got back to you quickly, and we agree that great service matters. We appreciate you choosing Simplehuman. If you ever need anything, you can reach us at [email protected]. Simplehuman Customer Support
Nicole
Had to upload claims with registered products on website for warranty, email info I already uploaded to AI, and then mail them a video of the malfunction. The warranty process has become more cumbersome but ultimately, both items were replaced by Simplehuman so outcome was satisfactory.
Teresa
It was nice that your customer service stayed in touch, and answered questions quickly. I am happy to have a new Simplehuman mirror, replacing my last one that stopped working.
Response from SimplehumanOct 16, 2026
Hi Teresa, Thank you for taking the time to share this. We're glad our team stayed in touch and answered your questions quickly. That's exactly the experience we want every customer to have. We're happy you're enjoying your new Simplehuman mirror, and we hope it makes your daily routine a little easier. If you ever have questions down the road, our team is always glad to help at [email protected]. Simplehuman Customer Support
Miggs
Mirror went faulty after 6 months but it was within the warranty period. Simplehuman made the whole warranty process quick and painless. Big fan of the quality so I still highly recommend it as their customer support is super helpful.
Stephanie C.
UPDATE: It arrived in the mail quickly! The best way to contact them is directly through email, no through the 3rd party app. -----------------------------------------------------------UPDATE: They got back to me and have the part ready to send to me in the mail, so we'll see if it comes! ----------------------------------------------------------- Like everyone else here, there's no customer service to help me with the warranty of my product so I may be reaching out to my credit card company to dispute the transaction altogether.
Olivia Z.
Good experience
David
We ordered a sliding drawer organiser from Simple Human to fit a kitchen cupboard. Initially we ordered the wrong size so we ordered another the right size, paid for it and waited for the free pick up of the wrong one. Sure enough the right size came and we were impressed with the quality and ease of fitting and a few days later the wrong one was picked up. Being cynical I was still waiting for our refund before writing a review and today we received it, so I can recommend this company. What I would say is they should give the actual size of the drawer, not the size of the cabinet it goes in. I was able to get one that was the perfect size when I phoned and found out the drawer size, that is why I only give them 4 stars.
