SimplehumanReviews of simplehuman.com

I bought two automatic soap dispensers (each 2 years apart) and they both broke... didn't even last two years! In both cases, it is the non-field replecable battery that died (bad design... considering the device cost 70$ each, the cost of ownership is about 45$ per year without the soap refill + e-Waste). Contacted customer service, complete loss of time. In the very end, they proposed a discount so I can buy the same device again for it to fail within 1.5 year. After two shots and the complete careless attitude of the company, I had to switch to a different device which work amazingly since! SimpleHuman is amazing in the smoke screen/marketing area, making very beautiful products, but with really bad design and engineering under the hood. Stay away if you care about your wallet. Thank you for your time.

Bought two sensor soap dispensers from them and both failed within a few months. Also bought a compost caddy and it came through clearly used but they refuse to allow returns. Absolutely disgusting company - avoid at all costs.

I had a defective mirror or, at least a defective battery as our mirror, while 2 years old, failed to charge. Simplehuman customer service was responsive and ultimately replaced the product. Good service on a two year old product.

I have purchased the soap dispenser approximately 4 times

bought trash bags at Amazon for one of their trash cans...too small...ordered directly from them...too small...just vspent 80 minutes "chatting" with their AI...so useless...asked for pictures...I sent them...they replied that it's not enough information...in fact they said to return their bags at my expense and they'll give me 15% off another purchase...they could care less about helping a customer with a problem they created

Matériel de grande qualité et service après-vente très efficace.

Simplehuman is a worthless product. I’ve been using their products for a few years now, and it’s a total scam. Their customer support also really needs proper training. I wonder why they discontinued their foam soap refill and replaced it with a foam tablet line, also you have to purchase the soap refill, perhaps too many complaints about foam dispenser? Malfunction? I’m done with this brand!

Produits avec obsolescence programmé, il ne s’agit nullement de produits durables ni de qualité Cher et qualité médiocre Le service après vente n’est pas plus performant