Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing639 approved reviews, newest moderated first
Dan
Bought the m57 online which was a mistake because the moment i sat in it i realised it wasnt comfortable for my height. Asked if i could return it and was told i would have to pay the freight costs (which is fair enough), but then they would also deduct 30% of the price as a "restocking fee".. so if i return it i probably lose 50% of my money. Will try to sell it on facebook instead.
Peter C.
I had a great experience with customer service. Chair I received had a manufacture defect (which happens). The part I needed wasn't readily available, instead of making wait, they sent me a brand new chair. Thank you.
Elizabeth M.
This chair is excellent quality for the price and is very comfortable. It is well made and easy to assemble. When we contacted customer service for support they were very responsive and solved our issue quickly. Highly recommend.
Iain W.
Only delivered one box of two. I have half a chair and no easy way of getting hold of the company. Ordered in the UK and the only contact is an email which they haven't responded on. No automatic reply to tell me they have received the email. So basically no customer service and the delivery service is shocking. What am I supposed to do with half a chair?!
Response from SihooofficeMay 28, 2026
Dear customer, Thank you for sharing your feedback and for bringing this matter to our attention. We noticed that your order was shipped in two separate packages. We have already provided an explanation regarding this via email. The second package has now been successfully delivered. Should you encounter any further issues, or if you have any questions while using the product, please feel free to contact our customer service team at any time. Thank you for your patience and understanding. Best regards, SIHOO Support Team
l'Homme V.
J’ai acheté le modèle Sihoo C300 Pro V2 après avoir vu énormément de pubs et de vidéos qui le présentent comme “LA” chaise ergonomique haut de gamme. Franchement, énorme déception. On est clairement face à un produit survendu par le marketing. Entre les influenceurs, les pubs sponsorisées et le discours ultra travaillé sur “l’ergonomie”, “la qualité premium” et “le confort longue durée”, je m’attendais à un vrai siège pensé pour le corps et le maintien. Au final, ça ressemble surtout à du matraquage publicitaire. Le confort est loin d’être exceptionnel, les réglages donnent une impression gadget plutôt qu’un vrai travail ergonomique, et la qualité perçue ne justifie absolument pas le prix. On est très loin de ce qu’on peut attendre d’une vraie chaise ergonomique sérieuse. Je me suis finalement rétracté après l’achat, parce qu’à ce tarif, vendre autant de promesses pour un résultat aussi moyen, c’est abusé. Beaucoup de marketing, beaucoup de sponsoring… mais derrière, le produit ne suit pas.
A C.
The customer service I have received from Sihoo is impeccable. Their staff is responsive, polite, compassionate, and gets things done.
Alves W.
Great experience. Quick response with good attitude and perfect solution. Will definitely recommend.
Target M.
In my opinion, I would not recommend the SIHOO chair. I found it pretty uncomfortable overall. The lumbar support, which is supposed to help support your back, was not as helpful or noticeable as I expected. It also does not seem adjustable unless you are pushing the backrest backward. The way it protrudes made it uncomfortable to sit with my back against the chair because it pushed my posture in a weird way, causing my head to lean backward instead of allowing me to sit upright naturally. The armrests were also frustrating because they move way too easily, even with the lightest touch. My experience with the return process has also been disappointing. After I returned the chair, customer service advised that the warehouse was unable to locate the return. As a result, I have not received my refund. From my perspective, the company now has both the chair and my money, and I am still waiting for this to be resolved. Based on my experience, I would not recommend this chair or this company.
Response from SihooofficeMay 7, 2026
Dear customer, Thank you for sharing your feedback and for bringing this matter to our attention. We would like to clarify the situation regarding your return and refund request. Our return label was provided to you in December. According to our 30-day return policy, returns must be shipped within the specified timeframe. However, you did not return the product until mid-March — around 3 months later — and you used the return label which had already expired. Because the label was expired, its tracking number may have been reassigned or recycled by the shipping carrier. As a result, we are unable to verify that the package you sent corresponds to our product, nor can we confirm its delivery status or current location. We take customer satisfaction seriously, but we also must adhere to our return policy to ensure fairness and clarity for all customers. Without a valid, traceable return shipment within the policy period, we cannot process a refund directly. We remain open to reviewing your case if you can provide valid proof from the carrier showing that the item was correctly returned to our designated warehouse address. Once confirmed, we will apply the refund for you ASAP. Thanks a lot for your cooperation in advance. Best regards, SIHOO Support Team
