SihooofficeReviews of sihoooffice.com

Great chair sits good and supports my bag. <3

We have purchased several chairs for our production control rooms. The chairs are comfortable, look great, and have several support features that make those long days easier to sit through. We recently had to contact their support due to a caster breaking. Support was responsive and helped us resolve our issue.

J'ai acheté un fauteuil SIHOO début 2025, le fauteuil était parfait jusqu'en Aout 2026, le siège a commencé à se dégrapher, ce qui engendrait une souplesse désagréable du siège. J'étais obligé de mettre un énorme oreillé pour continuer à travailler mais c'était toujours désagréable. Je décide le 24 Aout à 1h du matin à envoyer un mail au support avec quelques photos du problème, pour faire jouer la garantie (j'habite en France), La réponse et les échanges se font dans la matinée et il me précise que la pièce cassé devrait arrivé dans 2 à 4 jours. Je pense que cela va arriver en fin de semaine. Mais non cela arrivé le 27 Aout, je remonte la pièce en 20 min et le siège est OK. Pour ma part c'est la première fois que cela est aussi rapide.

I recently bought a chair for my grandson and it wasnt quite right . It seemed thete was a fault in the lumber support . I contacted customer services and they were so helpful , they identified the problem and wete going to send a replacement part out. However the part was unavailable and so i wasnt left waiting for more stock they are sending me a whole new chair . I also dont need to pay to return the faulty one . The whole team have been helpful , curteous and a please to deal with . Well recommended company

Dopo aver valutato diverse sedie da gaming, ma rimanendo convinto che la pelle d’estate faccia sudare, devo dire che questa Doro C300 Pro V2 è fantastica: comoda, molto personalizzabile e robusta. Se vuoi avvicinare la sedia il più possibile al tavolo, basta ruotare i braccioli di 180 gradi. La seduta è comodissima e le gambe non si addormentano nemmeno dopo ore. L’assistenza è stata molto veloce e cordiale, sempre pronta a risolvere i problemi con il corriere BRT che non ha consegnato il secondo pacco; i colli sono due, non lo avevano specificato, ma è bastato scrivere per avere subito chiarimenti. Comprata con lo sconto e per il piccolo disguido con il corriere mi hanno applicato un piccolo sconto, ma gradito. Consigliato Grazie Sihoo

Spent a bunch of time looking for chairs with solid lumbar support and decided to go with the Sihoo Doro c300 pro v2 and I’m pretty impressed. I bought it because it offers a lot of ergonomic adjustment for the $400–$500 price range. The lumbar support is definitely the standout feature for me. I’ve usually found lumbar support on chairs disappointing, but this one adjusts exactly where I need it and moves with me when I change position. I no longer need a pillow behind my back, and I’m not finishing my workdays with back pain anymore. I’m also normally not a fan of reclining, but the moving lumbar support makes it genuinely useful since I don’t have to readjust everything when I lean forward or back. It took some time to dial in all the adjustments, especially the seat position. The armrests are also slightly different in height, but less than an inch and only noticeable because of how they line up with my desk. It isn’t an issue for me. My experience with their customer support has me pretty confident that they would fix it if it were though. I also really like the armrests and the little adjustable back pads. They seem pretty useless at first, but they’re surprisingly useful when reclining and holding your phone. And you can angle them in pretty much any direction you’d want, which has been useful for me avoiding having them hit my desk when I want to sit at attention. They do move a little easier than I’d like, but there’s still enough of a lock in place that I don’t have to fight with it. Overall, easily the best chair I could hope for at this price.

I had an excellent experience with SIHOO, both with the product itself and with their customer support. I purchased the Doro C300 Pro V2 and I am very satisfied with the chair. The whole ordering process was smooth, including B2B invoicing and VAT handling for my European company. What impressed me the most, however, was their customer service. I made a mistake with my original order, but their support team was extremely understanding, helpful, and accommodating. They went out of their way to find the best possible solution for me, even though the issue was caused by my own mistake. Communication was fast, friendly, clear, and professional throughout the entire process. They genuinely made an effort to help instead of simply referring me to standard policies. This kind of customer support is quite rare these days and definitely deserves recognition. Based on my experience, I can highly recommend SIHOO.

My husband had an issue with his chair, and the customer support team sent us some great videos to help us troubleshoot. They also provided a partial refund as an apology for the issue we faced. Overall, they were great!