Shop Home MedYour one-stop shop for health and wellness products. We offer a wide range of affordable high-quality products that can be conveniently ordered online and delivered right to your door. Our team of health experts carefully curates our product selection to ensure you have everything you need to lead a healthy lifestyle. We provide fast and reliable free delivery within 3-5 days, great deals, and a Subscribe & Save program to make shopping with us even more convenient and affordable. Our friendly and knowledgeable customer service team is always available to assist you. Thank you for choosing Shop Home Med as your trusted source for health and wellness products.
Shop Home Med (shophomemed.com) has 296 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Rich57
The web page from which I ordered the hospital bed was clearly marked “Invacare” and the lead image on that page is the same one used on other sites selling Invacare beds. My order receipt also says “Invacare.” But the bed that was shipped was from ProHeal, not Invacare. While ProHeal appears to be an adequate brand, it does not have the reputation of Invacare. This is too close to bait and switch for my liking.
Terry M.
Great customer service! Order arrived earlier than expected. The product is phenomenal.
Lynn W.
You sent the wrong item. It should be able to be resolved in 1 phone call. Period.!!!!! But ten or twelve emails later I still do Not have any answers. You guys sent the wrong thing it should corrected immediately. Send the right one out yesterday.
Response from Shop Home MedApr 13, 2026
We sincerely apologize for the frustration and the experience you had getting this resolved — you’re absolutely right that it should have been handled much faster and with far less back-and-forth. We’re glad to see the correct item has now been delivered, but we understand that doesn’t take away from the inconvenience caused. We’re addressing this internally to ensure situations like this are handled quickly and efficiently moving forward. If there’s anything further we can do for you, please don’t hesitate to reach out — we’re here to help.
Hazel A.
The delivery was super fast and excellent service.
Thomas C.
The product that I received what what I ordered. However, instructions for assembly were virtually non-existant. After I complained to Shop Home Med, they provided me with a YouTube video that was sufficient for me to complete the assembly.
Response from Shop Home MedMar 16, 2026
I'm very sorry to hear you're experiencing issues with the bed. This definitely isn’t the experience we want you to have. From your description, it sounds like there may be a mismatch in parts or a possible assembly issue. Please email our support team at [email protected] with your order number and a few photos of the bed, motors, and drive rods you received. Our team will review everything and make sure the correct parts or solution are provided right away. We look forward to getting this sorted out for you. Best,
Mercedes E.
Excellent customer service support
Deb
Everybody was always prompt answering questions and tracking our order making sure everything went smoothly.
Michelle W.
Very helpful and knowledgeable about the products I needed
