Healthy PetzReviews of shophealthypetz.com

Package was mailed to me from someone's home address - not sure if this is like, a MLM or some sort of re-seller product. Packaging had many errors on it - just based on that alone I wasn't giving this to my dogs. I got a refund when requested but not right away - I had to dispute the charge with my credit card and then 2 days later I got a notification that I was refunded - nothing from the company though, just a refund notice. Definitely wouldn't trust this product at all.

I originally wanted to have faith in this product, I ordered 3 bottles as a one time purchase to try. The order took over 3 weeks, in the mean time I kept getting advertisement emails from them on almost a daily basis. When tracking was updated, it showed finally the shipment was in my city. Then the so called tracking said that it was delivered to my address at 4:AM!!, There isn't any postal service or delivery service that delivers at 4:AM. I reached out to healthy petz, by email because they do not have a phone number to contact them directly. This was a red flag, I should have know there would be a problem. Finally after several days and mostly because I threaten to contact the Better Business Bureau, which I may still do just for the principle of it, I received a reply that they would research the delivery. I waited several more days and the reply was for a partial refund of a product that I never received. They said that their refund policy was in the fine print. At no point did they offer to resend the product that I paid for, which they lost. They said that they are a legitimate business, but I've been in retail for over 35 years and any real business would have corrected the error. They didn't even try, making me think that there are other customers that lost half of their money because of the "fine Print" and lack of delivery. My advise, seek else where when purchasing for you pup. Ernie L. Update 09/18/26 It continues to disappoint, I received an email from Someone name Barbara who agreed I was cheated and after following her instructions for the rest of my refund, I was denied by someone else in their company. Again if this is how they treat their customers that didn’t get their products I feel sorry for the person that gets stuck on their subscriptions. I WOULDN’T RECOMMEND HEALTHY PETZ TO ANYONE, they take your money and then state that they “delivered” the package at 4:AM. Attention Better Business Bureau, please investigate this scam.

This company is a scam. Product first off does not work. Was signed up for a subscription when didn't ask for one and then sent bottles less than a month apart. Site would not cancel. And took several email to get their attention.

Been looking for a medication to treat yeast infections, hair loss , scratching and ear infections for a year. Found the collagen drops online and read some positive reviews. Contacted the seller and found the first red flag. Pricing is all over the place. First price I saw was " $26.00 per bottle ( didn't specify U.S. Dollars or AU dollars). Shipping Free for orders over $50 On the same ad I also found "Three bottles for $86 and a fourth bottle for free." I put that offer in my cart and went to the checkout to find the price was now $107 for three bottles plus shipping . ( No mention of the fourth bottle). Shipping would then cost $42.00 making a total of $149.00, discounted from $ 175.00. Are you confused yet? I am.

DO NOT USE THIS COMPANY! they say your package has been delivered and won't provide a picture. Just go read up on this company there product is junk anyways!! BUYER BEWARE

I ordered the HealthyPetz collagen on 5/21/26. Two weeks later the tracking info showed that it had shipped, but no estimate on delivery date. I contacted the company via their email, no reply. One week later it had been 'delivered' to a post office in Philadelphia for further delivery. I live in San Diego. I contacted the company via email, again no response. I continued to attempt to contact them three more times, no reply. Finally their 'tracking' email said it had been delivered on 6/16/26. It was not, or if it was it was not delivered to my address. This company is a SCAM. I also received an email saying I had been set up for auto ship monthly. I did get to cancel that. I will now be contacting my credit card company to freeze the payment and flag the company in case they try to charge me again.

Company is a scam. Offers money back guarantee but you can't reach them. They only offer an email to contact and never answer. Tried 5 times to get money back before contacting credit card company.

have sent four messages re cancellations for my order never get a reply order keeps coming do not find this product helping