shopgoodwillReviews of shopgoodwill.com

I loved shopping at the GoodWill Outlet, It actually was Therpy for me. Like a treasure hunt. It was fun, not anymore GoodWill decided to cash on the reselling trend, and marking up prices for trash, and even more expensive on GoodWill.com.. I was absolutely SHOCKED at the prices. No more GoodWill for me unless the outlets reopen! Not a smart business move, shame of you Goodwill! You choose GREED over Graciousness! Not a good look!

You get everything for free and now you want 10 cents for a bag to put it in!! your CEO is so greedy its unbelievable! You need to share some of your $$$$ with the people that really work for you, which, I am sure many are part time. I donate to your stores all the time and have spent a ton of money there! you can bet you will never see me there again until you stop being so greedy!! People need to stand up, just say no to these rip-offs for a few days and make them pay for the bags! Plus their prices are now higher than some retail stores and most items are filthy dirty!

FALSE ADVERTISING: Buyer beware, Goodwill has inappropriately identified objects as jade and sterling silver in my case and stand by their statements. I foolishly purchased items assuming they were what Goodwill said they were. When I asked to return them I was met with the wall of denial and the hoops of paying for transport to return and a percentage of my costs reduced to reshelve. I have learned a lesson that I should have already known. Buyer beware. I will no longer shop with them.

The majority of items instore are now cheap stuff from Target and other stores. Things that probably didn't sell even 'on sale' in those stores. Thrifters look for quality brands of goods at a fair price...a bargain!! These items are DONATED, the backrooms are stuffed, shelves are often pretty sparse, and the prices are more than TJ Maxx and Home Goods in many instances. We are disgusted with the prices these days. Goodwill will soon be off our list of places to shop. As it is we no longer donate to them. They have become very GREEDY. And some of the locations won't even provide a bag no matter how many items you have. No longer a 'fun place to go'!!

Being a reseller I can show you receipts for over 400 items. I can also show you a trash can full of 278 items that had zero business being sold by goodwill. They wouldn't dare put some of these items inside their store in the horrid condition they are in.They get away with these items being in horrendous condition because it is online and they have zero return policy. I have received pants with feces stains. I have received blazers with over 23 holes described as new with tags. I have received items covered in dog pee. DO NO WASTE YOUR TIME OR.MONEY THEY WILL SCAM YOU WITH INCOMPLETE CONDITION REPORTS AND MAKE IT HARD TO RETURN ITEMS.

Shopgoodwill.com has started with ads on bottom over the bid button so when you try to bid on a item in the last seconds you bid a ad where the(place bid) is located. Now the ads are double in size and not worth the aggravation., also shopgoodwill.com uses FAKE BIDS TO BID YOU UP. for example i accidentally punch in a three digit amount on a cheap single possible two digit amount and the store bid it up to 1$ less than the three digit number I accidentally put in. In good faith I payed the admit in good faith mowing the item wasn't worth it. Another time I bid on a item over the value and it was bid up pay my reserve and no one made any bids on it. Auction ends and the next day the item is back for auction with a starting bid of my reserve. Coincidence. I think not. These people are crooks!!

Need more uniformity in training. Some participating store/regions are not trained to say, ship larger items , while others will. Feedback when I create a customer service ticket is spotty at best. If I do receive a response it's normally after the auction is closed. If you don't have personnel-just don't offer the service. Also, if you're bidding on an itemm. a great service would be a reminder text or email before the item closes. You would generate lot's more revenue.

It’s obvious they can see your bid and at the last minute will bid $1 less than you to drive the price up. 75% of the auctions I won are won by $1 and the next higher bid was placed 1 min before the end of the auction. This is fraud and they should be prosocuted for it.