shopgoodwillReviews of shopgoodwill.com

ShopGoodwill of MERS Missouri is GREEDY AND UNETHICAL! I received an item that was damaged during shipping, but I still wanted to keep the item, I just wanted to be compensated for the damage. I provided the photos and asked them to file a claim with FedEx for the damage or provide me with a waiver so I could file the claim. Instead, they are making me travel 40 minutes out of my way to return it. Once they receive it, they will refund me, but then file the claim for themselves and sell the item again. Unfortunately, I am not able to leave this at my doorstep to be picked up due to high theft, and they will not compensate me for my time of having to go to a FedEx location. All of this trouble because they are GREEDY AND WANT MORE MONEY.

Goodwill online auction is a scam. The shipping is ridiculous over charge. They get the items from donation and turn around making huge profits. I doubt that they stated every dollar , 90 cent go to helping other rather to CEO pocket. Don't buy anything from Goodwill either online or in store. Not worth it. Go to your thrift store which is much better.

I have 7 days to pay and usually I pay within 1 hour. However Goodwill ships when ever they get around to it. Generally a week or longer. Right now I'm waiting for a auction that was won on 06/01/24.....17 days and hasn't moved. My new policy is not to pay for new auctions , until my open orders have shipped ! Wake up Goodwill. Give a ***** about your customers.

bought a sewing machine that was sold as "working perfectly." it was damaged and no one ever responded to my emails about it. other people have had the same problem so be aware that what you buy may be be described accurately

Greedwell Industries has raised prices to the point where many items cost more than retail. The CEO paid himself over a million dollars last year. Regiona managers are making in the high 6's. They take advantage of a legal loophole to pay disabled employess well below minimum wage. Shipping charges are absurd. I check the cost to ship a hat and it was estimated at 40 lbs.! Shipping costs of $40-$50 per item. I can get a hat shipped from AUSTRALIA to Seattle for less than $10. Support your local mom / pop thrift stores and give the shaft to Greedwell!

Bid for 5 items, won them, never received them. I opened multiple cases on paypal & only got my money back for 2. I still never received any package or any other refund. This app & website is an absolute scam.

This Auction Website is terrible and should not be allowed to operate. Their pictures are bad and the descriptions are worse or non-existent. Shipping, Handling and taxes are crazy high. Example, Bid on an item and win for $29, then add Handling of $10, Shipping $15 and tax $5 and total is $59 (Double the winning bid cost). This is typical of buying on this auction site. Use to get bargain sometimes but, there no way to tell who is really bidding on the items and there is no place to leave feedback on ANY outlet. Also believe on popular items, they have someone bid on items to drive up the cost. So that said, they can and do as they please. You as a customer, can be totally duped and have no recourse. Bid and buy at your on risk!

If I could give a zero, I would. Totally fraud auction. Bought antique book, item description was not accurate, photos cleverly disguised the extent of damage. Paid $90 for this worthless garbage. Book totally falling apart, the only illustration was missing. They have return policy that they won't honor. Goodwill is a scam company! AVOID THIS AUCTION SITE!