shopgoodwillReviews of shopgoodwill.com

I have mixed reviews. I have bought some good deals. Also some of those good deals got broken from their lousy shipping.They just throw the item in a large box with brown paper rolled up what a joke.I have to confirm this is not all of the Goodwill stores only some. I send a message just after winning telling them to please wrap up well and this does help most of the time.What I don,t like is lousy out of focus photos or only a few photo,s.If I can,t see the entire item I simply am not bidding. I want to know what exactly I am buying.

I've had an excellent experience with shopgoodwill.com over several years and dozens of items. I would urge caution, however, with some of the "fine art" listed by the Licking Knox location in Newark Ohio. There are hundreds of pieces with "buy it now" prices in the thousands of dollars purporting to be by famous artists such as Picasso, Peter Max etc. Earlier listings described the pieces as "numbered on the piece" when they weren't. The "Letters of Authenticity" no longer appear in the listings. Most were from Artova.com, a company with no information on the web except for its own website, Facebook and Instagram pages, which doesn't appear to have a physical address.

I have been fortunate in finding various greatly discounted cashmere and leather items. Also, certain sterling silver items. However three separate times, collectible glass items I won at bid arrived in shards because they were poorly packaged, and each time they refused to sign a waiver of claims so that I could claim the true insured value of the item from the carrier. After all my work at locating these gems, I can only get a refund of the bid price and shipping. DON’T BUY GLASS from them. Clearly, there is no training or guidance where packaging is concerned.

I 1st started shopping on the website shopgoodwill.com several years ago, it is basically like ebay with auctions, buy it now, etc, aand includes many large goodwill stores across America. At 1st most items would start at a bid of around $4-$5. But as of the past couple of years Goodwill is taking advantage of the vintage/antique trend and marking up the dinated items to retail pricing, but what is worse, the shippibg cost is OUTRAGEOUS. I have received items that weighed less than a pound and the size of a magazine shipped in a box that could easily double a a doghouse for a large dog. They have put no effort at all into bringing down these cost and have no intention to. Fedex charges them , well the customer, dimensional weight instead if actual weight due to the laziness and slack attitude shopgoodwill.com views its current shipping procedures. Fedex has no choice but to charge more because shopgoodwill doesnt give a damn how much room their packages take up on thr carriers truck nor how much the buyer has to pay, which is beyond my understanding of greed because all items sre donated making it all profit except for thr basic expenses thay have and to top it all off, when purchasing an item , tax is added to a 2nd hand item. Hasnt tax been paid on that item when it was bought new by somebody? One more little act of greed is still to be done. After all this, goodwill asks if you would like to round your change up and donate it when you purchase an item. ITS ALL PROFIT ALREADY, ISNT THAT ONE OF THE THINGD GOODWILL DOES IS DONATE TO PROGRAMS IT HAS FORMED TO HELP LESS FORTUNATE PEOPLE, AND NOW YOU WANT ME TO DONATE MY EXTRA CHANGE!!! ON THE GOOD SIDE THOUGH THEY DO HAVE SOME VERY NEAT ITEMS AND OFTEN THERE WILL BE THINGS YOU CANT GET ANYWHERE ELSE.

I have bought many items on goodwill online store. I ALWAYS PAY WAY TO MUCH FOR SHIPPING. It is unreal to pay 20 $ shipping on a vest weighing 1lb or less. I continue to bid and buy knowing this and complaining about it. Recently items I have been the only bidder and have set bids 20 $ higher . The day before the auction ends I will find a bidder with a HIDDEN BID!! I have tried to find any info on how this is done on their website, Help site. Customer service page. Have even sent an email to gain knowledge how this is done. I have never got an answer. My other complaint is that Many many times an item that is new and very cheap that I want to bid on says local pickup only. It can't be the size of the item because the same item used or not new from several other states is able to be shipped of course with a healty shipping fee. I don't mind paying for the item and shipping if it still is less price then buying at a store. It never seems to fail though these items for some strange reason is not able to be shipped

Use A LOT of caution. I made purchases with the notion it's going for a good cause. When I consider all things, it feels more like I was taken to the cleaners. In some of my purchases (over 50) value was not there when it arrived. I spent a lot of money on this site. Hits home when I consider just how much money I "donated" & how poorly they handle issues originating on their end. I am not a wealthy person. Items can be in worse condition than pictured. I've bought some items where they hid issues or don't describe them. They say look at the pictures. Well, you have to photograph items in the proper way to accurately capture item. Some sellers do a great job, others don't. Example, I bought a hoodie & there was a very noticeable hole in the back. They had to have seen it. I saw it as I took it out of the box. It didn't happen in shipping due to how it was folded/wrapped. No picture showed this, nor in the description. In one picture, where the hole should have been view-able, the material appears to be gathered & so the hole does not show. Accident or on purpose? It showed what appeared to be a new w/tags hoodie & a price for an item that shouldn't have had a hole. Some items have been as described, a couple possibly even better. Not all items get multiple bids & some are Buy It Now. Each always has a starting bid, normally on the high side. Keep in mind, they get this stuff donated usually because the donor no longer has use for it. Some items have further use, others have none or don't have much more use left. Items are clearly described as used but not always priced as used. Giving a false sense of bidding security. New in box, new with tags, does not mean its worth the equivalent of a new retail price or even half of it if you cannot ensure that. It doesn't mean it has all the parts or it wasn't on a shelf before it was donated because it didn't work. Sometimes, some sellers will even tell you it's stained, cracked, chipped, etc. but the price does not reflect such usage. A couple of times I found items were priced higher than new. Not collectible/special/etc. You cant return to these people if it doesn't work without a 10% restocking fee, paying all shipping costs & that's only a maybe for a return. Probably just a me thing, but if Im going to high price an item, it will be worth it. Not high priced with warnings it might not be worth it. You'll even see $1 yard sale stickers on items, priced 2x 3x 4x that. I've gotten suckered into a few items that absolutely didn't work, were damaged, etc. but priced as if they should be in a better condition. My mistake, well learned. I'm an idiot - warning you to not be me. Do a web search for the item you are thinking about buying. You'll probably be surprised! I know shipping services are changing, but there are some who must be fudging shipping because nearly same weight, size, destination, & prices can be significantly different between sellers. Always check shipping costs before bidding! Always! In my case shipping & handling was often equal to or greater than cost of item purchased. So to attempt return? Garbage is cheaper. Granted there are costs to ship items. Some are high-priced. If you're maxing out item start price & tacking on high handling - greed never did anyone any good. I will say the only thing I can commend the entire group of sellers on is - their packaging of items. A+ However, if I pay $5 plus tax for a used box, I would expect it to be packed perfectly. I understand the need & drive to make money, but items other than diamonds, gold, designer top-end items, etc & items that are truly worth a minimum amount should be given a reasonable starting price (reasonable - these are USED items so priced not considering its current, brand new, actually works retail value) & let the bidding begin. Put a reserve price if necessary & clearly state if price does not exceed this amount, item may be re-auctioned. I believe in most cases, more money would be raised (bidding can get wild & crazy). I think fewer people like me would be turning away from the site feeling like I could be using one I bought new that worked for a total of $5 more & not tossing into garbage & now I can't afford one. Somewhere along the way, they have left the most important aspects behind & grabbed hold of the money train with clenched fists. They've taken away the ability for most of us to find & check out good used items. Seems good stuff donated here goes to central facilities miles away to list online. None of the 6 stores Ive been to near here have jewelry or anything of any value. Lots of clothes, bedding, books, DVDs, & stuff that wouldn't sell online. No more 'omg look what I found' items. I used to love shopping in the stores, online too, but not as much. Now yard sales offer much better things again (cheaper too lol w/$1 items) unless you need clothes, furniture, etc.

You do find some good deals but just and FYI don’t buy anything that’s says it’s Tiffany and co. I had to return one because it was a fake and the other one looked super real and I sold it to someone else on eBay who said it was fake and they refused to send it back after I refunded them. So I ended up being out almost $200 that I spend on the necklace. Before you leaves something as Tiffany please get it authenticated good will. High dollar jewelry is notorious for having fakes. If you aren’t sure if it’s a reproduction please list that in the description.

It's not worth it to sign up and buy something. If your item is 5 bucks and weighs 1 pound, they say it weighs 5 pounds and the shipping then goes higher. They also take days to send your item, mostly a week. Some stores do this, while others don't. On top of that, they don't put measurement details in clothing. I asked what the measurements were on this shirt. They replied, "We are no longer able to provide additional measurements for items that were donated with a size tag" which is dumb. Every auction starts at 9.99, so if you get it for 10 you'll end up paying close to 22-27 for the item because the shipping is outrageous and handling runs 2-5 dollars. Authenticated items has a 9.99 handling fee. I do not understand why they can't be honest about weight of item.They say its determined by Fedex, but I say BS. The best way to go is 1cent shipping that's the only way to get a deal on this site. Sometimes you bid and its blocked, and you lose the item, happened to me a few times.