shopgoodwillReviews of shopgoodwill.com

There are questionable taxes being charged system wide. Most states have a fixed sales tax and there may also be a city tax applied to the item depending on where you live. However, shopgoodwill.com is now applying a tax fee that is above the sales tax. They claim that it is a tax for shipping/delivery although most states will not tax items when delivery/shipping costs are listed and are not part of the price. The only case that shopgoodwill.com will not apply the tax is if your state prohibits taxing that item, e.g. clothing. They do tax on items that are not taxable since that would be so obvious a violation. So, what could be the reason to collect this legally prohibitive tax? This could be a way to cover their fees for payment by credit card. It is hard to know at this point without an investigation and audit. But it is being done by them system-wide across all the states by them. Additionally, combining shipping items according to weight limits from same outlet store may not lower those costs since they have caveats and conditions in place like fixed rate on shipping and handling on items that won't give you any savings for doing so. Therefore, the only decision the consumer faces is one or two packages/boxes to receive the items.

Awful! If your winning bid isn't the price they hoped for they will recant your bid and relist or sell elsewhere. It's happened too many times to be accidental. However, If you over bid based on poor description you are still forced to buy. Also the shipping/handling/BS other fees are so high as to negate any potential savings you may have had. Avoid!

My first negative experience was being sent a watch that was obviously defective, the crown would not screw down as it should on a water resistant watch. It took a bunch of emails, involving their primary customer service before the issue was resolved. My second negative experience was an order that didn't ship and didn't ship and didn't ship. I had had enough and asked that my order be cancelled. Magically, it shipped that day. Except it didn't. My guess is they created a label that day so they could say it shipped, because FedEx from their location to mine does not take a week. It may take a bit of work, but there are other places to find deals. Please, shop anywhere other than Goodwill industries.

Seattle Evergreen Goodwill sells fake items. Recently purchased a pair of earrings listed as 925 silver and was initially charged 24 dollars in shipping to send a four ounce package across the state. The shipping was then lowered to 17 dollars (it actually costs them less than four dollars to ship), but the item was totally fake. DO NOT BUY FROM THIS LOCATION.

They marked the sheets as queen and were full. I live 70 miles away. They wouldn’t let me return them because it was over 7 days. I would have understood if I just didn’t like them but they made the mistake. Now they charge you for a bag also. I won’t be buying anything else from Goodwill

Had a problem with merchandise called him left messages. Email many times a button quite a few stuff over the year never really had a problem. I think they’re just too big. They don’t know what they’re doing. I still try to contact them and no return calls. Nothing email nothing some of the merchandise is not the greatest. Make sure you ask if it is good silver or bad silver. The two difference are big One will turn your finger green. The other one I bought a ring it said Sterling silver turned out to be in Mexico. I think they need to definitely had jewelers and who knows what they’re doing it.

Shop goodwill Shopgoodwill robs consumers. 1) the postings dont mention all the flaws, nor do the photos show the flaws. As there is a zero return policys, consumers have no recourse if products are covered in human excrement, filthy, broken, damaged or FAKE. Most items are obviously fakes or inauthentic. 2) its not an auction. Its bid manipulation and thievery. For example- a consumer bids $151 on a pair of 14k opal earrings. Bidding has 48 hours to go. The first bid is automatic to the starting price of $49. No one or thing bids. There is 1 minute left. Score! Right? Wrong. The bidding will all of a sudden go up to $150 and that is what you now must pay for the item. Another example of bid manipulation: a wooden bowl with turquoise has a starting bid of $39. The consumer bids $56. The same item is $150 on eBay and other resellers. 19 hours left of bidding. No one else bids. With 60 seconds left, the bid is now $57. All bids are now blocked. Plus the ads cover up the bid now button. The consumer lost the auction in the last minute with no recourse. If shopgoodwill thinks that the bidding is not above the value, some ethereal bidder (or AI or a simple algorithm) will bid $1 over the highest bid and no human wins. The item gets reposted until ??? Some items may not even exist to be sold. 3) shipping fees. For one piece of art, with NO glass, the shipping was 3 times the cost of the piece. Shipping fees are ridiculous. And sometimes they use usps, they use whatever sender they want. If the item is broken, the consumer has send pictures. But the pictures phones take are too big for their system. Thus, photos must be shrunk or converted to pdfs. The seller ignores the first request and the consumer must resubmit the photos. And it is the right of shop goodwill to do anything- or not. 4)no customer service. Shop goodwill has an F rating on BBB. Shopgoodwill does not respond to complaints on BBB. Consumers Have zero recourse through BBB. 5)As there is no customer service and no returns and the bidding is manipulated by shopgoodwill, shopping on shopgoodwill is like flushing money down the toilet and hoping that the septic system will regurgitate clean bills. 6) filters dont work. If the consumer wants to bid on one location only, the filter does not stay. The consumer may think that they are bidding on a local item that they can pick up. Alas, its not the case, as the filter vanishes. The consumer may be bidding on something with a shipping fee of $60 and the item is 1,000 miles away. If the consumer wants to keep their account, they have to pay for the item. They can then Donate the item back, and shopgoodwill can sell it again. 7) after 4 weeks of using the site, I was robbed in every way listed. My money is flushed down the toilet and gone forever in the septic system. Oh- I mean it is at shop goodwill! Dont use the site. Seriously. Prices are the same as any online site- but most of those sites have some kind of customer support. Shop goodwill is the evil site that everyone says that they are. Stay away. Please, I implore you.

Every goodwill store recieves donations. The items that they think can earn good money are sent to shopgoodwill.com and not sold in the local stores. Fine, whatever. Where I have my problem is the shipping of items. I was looking at an item for sale today. The listing said the actual weight was 35lbs and the shipping weight was 84lbs. You CSNT tell me they used 47lbs of shipping material to send an item thru the mail. This is RIDICULOUS, come on now, stop trying to rip consumers off due to your greed. Do you not think wr pay attention to these things. As a former employee of goodwill, I am appalled by this practice and glad I have left the company.