shopgoodwillReviews of shopgoodwill.com

If I could give a ZERO I would. Purchased a piece of jewelry and my bad, I did not look at the shipping cost prior to the auction ending. When I saw shipping at 4 pounds, I chocked. An item that should have shipped at 4 ounces cost me 11.56 plus 3.25 handling and 4.52 tax. Ludicrous! So, a 36.00 item costme 55.33. And, they blame the shipping company for the high cost.....BS

I "won" order 51211874 on the 17th, paid on the 18th, and contacted the seller on the 25th (to request an estimate of when the item would ship). I received a terse response that items ship within 5 days. I responded it had been over 5 business days and was told it would ship on the 25th. They printed the label. The carrier still hasn't received the package.

Hello, I am trying to gather enough evidence to see if we have a chance to expose the goodwill industry or at least shopgoodwill.com. I believe they are overcharging buyers and as a tax exempted non profit which pays their senior level employees six figures and CEO was paid more than a milion dollars last year. And they exploit its handicap workers paying them pennies per hour thru loopholes. Please email me at illwillproofs at Geemail

Saw an item that weighed less than 2 pounds weighing in at 48 pounds on the listing. They keep giving me the same old tired lie about dimensions and box sizes. I have shipped this very item, and I know deceit when I see it. I have closed my account with them. Helping the poor my eye, they're helping themselves.

The price fixing is insane. They will pull and relist items until they get above market price. However, when you receive items you've purchased, the quality is very low. Coupling that with the outrageous shipping prices, I can't think of a worse way to run a business. 0/10

Bought ps4 pro for 96$ from auction. the ad said " NOT Tested powers on". 2 days later the console arrived in a seriously bad damaged box. go to turn the console on and it puts out a display but theirs something wrong with the console because the screen flickers. I go to test the HDMI port and its fine and no shorts. The IC chip went bad that controls the HDMI port causing the screen to flicker and then the console to completely die with white LED on it and no display after a few minutes of turning on every time. I took it to a repair shop and they quoted me 150$ to solder on a new IC chip and resistors as well on the motherboard. they sold me a broken console and knew what they were doing when they sold it. the ad never mentioned once anything was wrong with the console at all. never will donate any of my stuff here anymore or even step foot in a good will store. I will never be a customer again , the cost to repair it was more than what I paid for the console!

They way overcharge for shipping and don't cooperate with conbines shipping, the reason for this is they make money off the shipping, also their handling fees are outrageous. Generally they are hard to get a long with.

Charged me $85 shipping on a 7 lb item, buyer beware, I never would have imagined 2 toys would cost me so much. Customer service is useless.