ShelterLogicReviews of shelterlogic.com

Great, knowledgeable, and friendly representative in Kim Nelson.

No response at all, only to rate, so I would say not even 1 star but have to give it.

John and Kim have been amazing they have helped us so much. I have reached out to them when my situation was impossible they came though for us in the biggest way they could have by helping us with our damaged sheds from the terrible storms they made us feel so releved from our sitution there help was so great. I give the copy 10-10 thanks

I received the answer to my question very efficiently and in a timely manner.

Very good customer service , Easy to get in touch and called back promptly Haven't received product yet

I bought an upgraded replacement cover, and it was delivered promptly...as it was still cold out, I didn't get to install it for a few months.......I got it installed and all seemed ok. Then I noticed I could see light through the "ends", there were pinholes where the material had been folded. I sent pictures of the pinholes and the very same day they ordered replacement end pieces. I received them and got them installed within a couple weeks total time. I was amazed (and pleased) that there are still companies out there that value their customers. I've used their products for several years and had no problems. It's good to know how much they stand behind their products.

I had to order replacement curtains because my previous ones were getting old and finally ripped after a bad a windstorm. This company was easy to do business with, and my replacement curtains are high quality. I am somewhat disappointed they discontinued the clear curtains, but the solid grey is a growing on me.

The customer service was very good, they went above and beyond to help us out. Even though our “issue” was from 5 years back. We will definitely be back as customers !