ShelterLogicOur brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Susan W.
They went above and beyond taking care of my issue. I was looking for a wheel for my Tommy Bahama cart and after several emails they were able to send me a new one. They were patient and exceeded my expectations. Im very grateful.
Response from ShelterLogicApr 30, 2026
Hi Susan, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
Ralph
Very responsive, prompt and helpful assistance (through multiple email messages) with my questions about assembly and shipment of the carport kit that I purchased.
Response from ShelterLogicApr 29, 2026
Hi Ralph, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
Kaz
5-star service, very impressive! I called ShelterLogic with a question about product availability and the agent was not able to answer at the time. But then I got a call back in less than 15 minutes as she had found what I was looking for and more. I wasn’t even expecting the call - the agent (Marangelly) too it upon herself to follow up on my question and then call me with a solution. She was wonderful - proactive, helpful, friendly, and responsive. I ended up ordering multiple items and through it all, Marangelly was helpful, patient, and went the extra mile to answer my questions and find the items I needed. It has been an excellent experience so far, especially because it’s so rare these days to get such great service. Thank you!
Response from ShelterLogicApr 29, 2026
Hi Kaz, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Marangelly for her efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team.
Beachy
Very helpful, very friendly, solved my issue immediately without issue. Thank you!
Response from ShelterLogicApr 28, 2026
Hi there, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
Joe
Missing parts and one defective item ... Anthony your sales associate has taken care of the issue. That is why I only buy shelter logic products. Great customer service Thank you
Response from ShelterLogicApr 27, 2026
Hi Joe, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
Paul H.
Kelly did an awesome job with my inquiry. She is very professional, knowledgeable and a pleasure to talk to. I wish all customer reps were as pleasant and efficient as Kelly
Response from ShelterLogicApr 27, 2026
Hi Paul, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
Ted
Very pleasant interaction very knowledgeable got all the information I needed.
Response from ShelterLogicApr 27, 2026
Hi Ted, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, The ShelterLogic Team.
Uncle A.
Anthony was awesome to deal with. This was my third project with Shelter Logic and they were great every time.
Response from ShelterLogicApr 24, 2026
Hi Albert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team!
