ShelterLogicReviews of shelterlogic.com

I purchased the Organic Greenhouse from a local retailer. When trying to put the greenhouse together, I found they gave me an extra brace of one kind and shorted me another. I emailed them twice so far trying to get the piece that’s missing and they refuse to contact me back. I was able to go back to the store and asked the store for the bracket I needed so I could finish my greenhouse. The company says someone will be in contact with you within 24 hours. It’s been one month and they still haven’t emailed me back. I’ve also left voice mails with no reply. I will not recommend nor will I purchase another product from them. This company just wants your money and won’t back up their products.

Très bon retour de service malgré les inconvénients que le manque de qualité controle ma occasionnée

Bill was very accomodating regarding a replacement cover. Highly recommend Bill for customer satisfaction.

My husband purchased round top instant shelter 12x24x10 model number 62770 last year. Now that we have opened it and tried putting it up, we have received a part that is supposed to be 803090 but the end is not tapered. When I contacted the company I was nervous I’d have to jump through a ton of hoops like provideing my reciept, pictures and all that. I was pleasantly surprised that Arelis simply responded they would ship me the part at no cost. Absolutely no hassle was involved! Made my day. Thank you!

We have been buying Shelter Logic round shelters in different sizes since 1988 and have been totally pleased with every purchase. The shelters hold up well and give good protection to vehicles and yard work vehicles and supplies. Thank you to Bill, who has been a very helpful associate this last purchase.

Bill was really helpful in solving my problem, thank you so much Bill.

Purchased a 14' x 16' $2K plus steel shed which took for every to get because their website still did not show this shed. Then when I received it their was fork lift damage and still weeks later not answer after leaving a email about it. Would not recommend this company when purchasing a shed.

I have a wonder wheeler that has served us for many, many years. The wheels finally gave out and I was very glad to see that replacement parts were available. I don’t like how things are generally viewed as being disposable these days and appreciate how easy shelterlogic makes it to replace parts. Lynn was a great help. Thank you!