SelkieReviews of selkiecollection.com

Ich habe das Yorkshire Dress geholt - ein wunderschönes Altrosa, wie man auf den Bildern erkennt. Blöderweise hat sich das Kleid bei einer simplen Kaltwäsche (!) KOMPLETT verfärbt - jetzt ist es Currygelb. Ich habe eine Reklamation geschrieben, allerdings verneint das Selkie-Team, so ein Kleid mit der Altrosa Farbe zu haben - absurd (das sieht man doch auf den Bildern)!!! Somit wollen sie sich nicht den Materialfehler eingestehen, bei einem Kleid im Wert von 224€!

I just got my dress today, I feel like it was true to size and it’s beautiful. The only thing I would love to see change is the packaging, It came in a bag very wrinkled. Other than that I love it.

The adds and partnerships seen through influencers and socials might be alluring but do not get fooled. The items are pricey yet the quality's simply inexistent. Basically it's just stiff and see through fabrics pilled up and layered together. No better than fast fashion websites like Shein. The dresses won't fit you unless you're exactly within the ranges given in the chart and if you're in between two sizes, please do not purchase. I've made that mistake and was told to pay a tailoring service if I was unhappy. You'd also expect a 5X to fit a larger chest but nope, the cups look ridiculously tiny. No matter how much you plead with them, they won't compensate you and pretend everything is fine with the items sent. In the end, I'm left with two dresses which cost me a total of 954€ (738€ and 216€ of additional taxes and delivery fees). None of them fit, and they'd make anyone look like a clown. I don't get to treat myself often and chose their brand to do so. Never again. I wish I had known how much of a waste and a scam it would be. I NEVER regretted a purchase this much. So please, do not make the same mistake.

Selkie Customer service was quick to respond and helped completely resolve my issue.

Papa bless the team tbh, I bought a dress at full price and then it went on sale. I repurchased the dress during the sale so I could return the full price one (per advice of customer service team, as they can’t retroactively apply sale prices, totally fair!!), and then they ran out of my size :( They kindly canceled my sale order and refunded me for both my sale order and the difference in price of my original purchase. I do wish they’d just done that to begin with, but I’m thankful they did it at all!! ❤️❤️❤️

Great customer service!

Prompt response from the customer service team! Solved my problem in no time and was super friendly as well

Fast, reliable, and kind service. I love Selkie, they make beautiful quality clothing and always have great service!