SelkieReviews of selkiecollection.com

Summer responded very quickly and confirmed the arrival of my order -- I really appreciate her!

Selkie customer service is always so great. They are quick with replying, and always so helpful, kind, and personable - I appreciate them so much!

Summer is very knowledgable and helpful whenever I reach out with questions. She is extremely kind and patient when I need further explanation for certain questions, and when there has been an issue with my order, she has been quick to solve it with tact and ease. I've been a long-term Selkie customer for 5+ years and will continue shopping with them due to my great experiences with customer service.

I sent an inquiry for assistance and received a helpful response 1) acknowledging the issue 2) letting me know it was being addressed by the team and 3) confirming a satisfactory resolution within 24 hours of my request. The person who responded was friendly as well as clear in her communication.

Summer was quick to respond and personable, as is my usual experience with her and Selkie’s CS team. She answered my questions with cordially and helped to solve my problem. Overall I had a great customer experience.

I've been in touch with Selkie customer support a few times and Summer is always such a sweetheart - she is so kind and so helpful, and really just a standout when it comes to support. Thank you as always xo

I have never ordered from Selkie before, and was nervous to be ordering my wedding dress from online without trying it on first, but I fell in love with The Ivory Swan Song and as soon as I saw it I knew that was my dress. I took my measurements and asked the service line what they would recommend size wise, and the dress fits like a glove! It’s even more stunning in person, and I feel like a princess. The quality is amazing, and it is so flattering on my plus size body. Thank you so much an amazing experience all around.

The customer service here is top notch. Luxury items with unmatched luxury service! They reply back within 24 hours and often times, reply back within the hour. I am blown away by their kindness and willingness to help. They will have me as a customer for years to come!