Selkie is listed under Clothing & Underwear.
Selkie (selkiecollection.com) has 230 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Marie Timbrell D.
Summer was a fabulous help in talking me through getting the correct size for my first gown purchase, and also helping me with a missing item from my order. It was all sorted out and I've now got my gorgeous gown ready for my event. Can't wait for the next Selkie release!
AB
I purchased a Selkie dress which came with bright green stains on the white lace hem. On communicating this, I was only offered an exchange. The sizing was completely inaccurate (I bought a larger size because I wanted it to be loose on me) and the dress is painfully uncomfortable. Very itchy, pokey seams, super tight elastic and unflattering fit. Furthermore, this incredibly expensive dress came in a dusty, clear plastic bag with a crumpled up invoice. I have ordered less pricey things and have had them come in super elegant packaging, this just drove home that I was scammed. It reminded me of ordering trash from Dolls Kill (which I stopped doing a long time ago) Nothing about this dress feels special. The fabric feels cheap and stiff and the lace doesn't seem like it will hold up at all. I am so disappointed and accept the fact they just have extremely good marketing tactics. This feels like fast fashion garbage. I opted not to exchange my dress, as it was for my very near birthday and I did not have a backup and am travelling outback Australia. I was offered 10% off another purchase in lieu of any other solution. Extremely disappointed and even though their designs seem like a dream, I will never purchase again. I couldn't even wear it all night, the elastic left horrible marks on me that swelled up and became extremely itchy. Wtf.
Serena
Great customer service!! Responded fairly quickly
Anna
I think this is my second time asking help from Summer and she's always so prompt and friendly.
Brianne W.
Summer was super helpful and fixed the situation very quickly and efficiently.
Shyanna O.
1) incredibly fast response! I expected it to take days. 2) incredibly kind interaction. The person was understanding and gracious. 3) I really love Selkie and their company!
Tarah K.
Very fast, helpful replies via email, which went above and beyond to solve the issue immediately. It is nice to know I'm dealing with actual people and not an AI. Selkie makes lovely garments, and their customer service in all of my experience has been lovely as well.
Talia C.
Personalized customer service. It's nice to know I'm actually speaking to a human. And as someone who is in between sizes, I always have questions. Thanks for the help!
